14. The copy has fixing faults.CHAPTER 11 TROUBLESHOOTING11-78 COPYRIGHT © 1997 CANON INC. CANON NP6560/NP6360/NP6260 REV. 0 NOV. 1997 PRINTED IN JAPAN (IMPRIME AU JAPON)CauseUpper roller,Lower rollerHeater(H1, H2)Lower rollerpressureCopy paperUpper fixingrollerChecksDoes the problem occur in verticaldirection?Does the heater (H1, H2) turn onimmediately after power-on?Is the lower roller pressure (nip)as specified?Is the paper of a typerecommended by Canon?Step1234YES/NOYESNONONOYESActionCheck the upper rollerand the lower roller forscratches.See “The heater fails toturn on.”Adjust the lower rollerpressure.Try paper recommendedby Canon. If the resultsare good, advise theuser to userecommended paper.Check the upper rollerfor peeling.Fixing assembly
