COPYRIGHT © 1997 CANON INC. CANON NP6560/NP6360/NP6260 REV.0 NOV. 1997 PRINTED IN JAPAN (IMPRIME AU JAPON) xv3. E002 .......................................11-854. E003 .......................................11-855. E004 .......................................11-856. E005 .......................................11-867. E006 .......................................11-868. E010 .......................................11-869. E013 .......................................11-8710.E015 .......................................11-8811.E020 .......................................11-8912.E030 (The total copy counterfails to turn on.) ......................11-9013.E031 (The option counterhas an open circuit.)...............11-9014.E043 (Paper deck-A1)............11-9115.E050 .......................................11-9216.E051 .......................................11-9217.E202 (The keys on thecontrol panel are locked.).......11-9318.E203 .......................................11-9319.E204 (The keys on thecontrol panel are locked.).......11-9320.E210 (fault in lens X directiondrive system) ..........................11-9421.E212 (fault in lens Y directiondrive system) ..........................11-9422.E213 .......................................11-9423.E214 .......................................11-9424.E240 .......................................11-9525.E243 .......................................11-9526.E710/E711..............................11-9527.E712 .......................................11-9528.E713 .......................................11-9629.E800 .......................................11-9630.E802 .......................................11-9631.AC power is absent. ...............11-9732.DC power supply is absent. ...11-9833.Pick-up fails. (deck pick-up;front paper deck + cassette) ..11-9934.The deck lifter fails to move up.(front paper deck + cassette)..11-10035.Pick-up fails. (cassettepick-up)...................................11-10136.The lifter fails to move up.(cassette)................................11-10337.Pick-up fails. (multifeeder) ......11-10438.The vertical path roller fails torotate. .....................................11-10539.The registration roller fails torotate. .....................................11-10540.The scanner fails to moveforward....................................11-10641.The scanner fails to move inreverse....................................11-10642.The blanking exposure lampfails to turn on. .......................11-10743.The pre-exposure lamp failsto turn on. ...............................11-10744.The scanning lamp fails toturn on. ...................................11-10845.The hopper motor (M10) failsto operate. ..............................11-10946.The hopper motor (M11) failsto operate. ..............................11-11047.The drum heater fails tooperate. ..................................11-11048.The lens fails to move. ...........11-11149.The Add Toner indicator failsto turn on. ...............................11-11250.The Add Toner indicator failsto turn off. ...............................11-11251.The Set Control Cardmessage fails to turn off. ........11-11352.The Set Control Cardmessage fails to turn off. ........11-11353.Jams occur at the fixingassembly inlet.........................11-11354.The Add Paper messagefails to turn off.........................11-11355.The fixing heater fails tooperate. ..................................11-11456.Pick-up fails. (paper deck-A1) ..11-11557.The deck lifter fails to moveup. (paper deck-A1) ................11-116V. TROUBLESHOOTING FEEDINGPROBLEMS......................................11-117A. Copy Paper Jams ........................11-1171. Pick-Up Assembly ..................11-1182. Separation/FeedingAssembly................................11-1193. Fixing/Delivery Assembly .......11-1204. Fixing/Delivery Assembly(reversed delivery)..................11-1205. Cleaning Assembly.................11-1216. Holding Tray Assembly (two-sided/overlay copying, 1stside)........................................11-1217. Holding Tray Assembly(re-pick up) .............................11-1228. Holding Tray Assembly(overlay, re-pick up) ................11-1239. Holding Tray FeedingAssembly................................11-123B. Feeding Faults.............................11-1241. Double Feeding ......................11-1242. Wrinkles..................................11-124VI. ARRANGEMENT AND FUNCTIONSOF ELECTRICAL PARTS.................11-125A. Sensors .......................................11-126B. Switches and Solenoids ..............11-130C. Motors and Fans .........................11-134D. Clutches ......................................11-136E. Lamps, Heaters, andPhotosensors ..............................11-138F. PCBs ...........................................11-140G. Paper Deck-A1 ............................11-1421. Sensors and Switches............11-1422. Motors, Clutches, Solenoids,and PCBs ...............................11-144
