CHAPTER 11 TROUBLESHOOTING11-633. Checking the Copyboard Cover, Copyboard Glass, and Standard White PlateCheck the copyboard cover, copyboard glass, and standard white plate for dirt andscratches. If dirt is found, clean them with solution of mild detergent or alcohol; ifscratches are found, replace them.4. Checking the Charging Assembliesa. Check each charging assembly for dirt and faults on its charging wire (scratches,etc.).b. Clean the charging wire of each charging assembly. (If dirt cannot be removed,replace it.)c. Check the height of the charging wire of each charging assembly.d. Check to make sure that each charging assembly is securely set.e. Check the charging wire spring for rusting.f. Check the anti-vibration rubber (each charging assembly, except primary chargingassembly) for displacement.5. Checking the Developing Assemblya. Check to make sure that the rolls on both ends of the developing assembly are incontact with the drum.b. Check to make sure that the surface of the developing cylinder is coated with an evenlayer of toner.6. Checking the Papera. Check to make sure that the paper is of a type recommended by Canon.b. Check to make sure that the paper is not moist.Try copy paper fresh out of package.7. Checking the Periodically Replaced PartsCheck the parts against the scheduled servicing chart and the periodically replacedparts table; replace the parts accordingly.8. OthersBringing in a machine from a cold to warm place (especially in winter for installation)can cause condensation inside the machine, leading to various problems.Reference:a. On the scanning system (glass, mirror, lens), it can cause light images.b. On the charging system, it can cause leakage.c. On the pick-up/feeding guide plate, it can cause feeding faults.If condensation is noted, dry wipe the part or leave the machine powered for 60min.COPYRIGHT © 1997 CANON INC. CANON NP6560/NP6360/NP6260 REV. 0 NOV. 1997 PRINTED IN JAPAN (IMPRIME AU JAPON)