2. The copy is too light (including solid black).3. The copy is too light (entire face).Cont’dCHAPTER 11 TROUBLESHOOTING11-68 COPYRIGHT © 1997 CANON INC. CANON NP6560/NP6360/NP6260 REV. 0 NOV. 1997 PRINTED IN JAPAN (IMPRIME AU JAPON)CauseTransfer/separationchargingassemblyCopy paperChecksPerform the Image AdjustmentBasic Procedure. Is the problemcorrected?Turn off the power switch duringcopying, and open the front door.Is the toner image on the surfaceof the photosensitive drum beforetransfer more or less normal?Is the charging wire of the transfercharging assembly hookedcorrectly and is its height correct?Is the transfer/separationassembly set securely?Set ‘FUZZY’ in service mode () to ‘1’, and make a copy. Isthe problem corrected?Try fresh copy paper. Is theproblem corrected?]5]Step123456YES/NOYESNONONOYESNOYESActionEnd.Go to step 7.1. Hook the chargingwire correctly.2. Adjust the height ofthe charging wire.1. Clean the chargingwire.2. Set the chargingassembly securely.End. (The problem isdue to the environment.)Set ‘FUZZY’ back to ‘0’,and perform thefollowing steps.1. The paper may bemoist. Advise the useron the correct methodof storing paper.2. Advise the user thatthe use of paper notrecommended byCanon may not bringthe best results.Transfer
