Chapter 1414-30DescriptionIn the field, E733-0001 was displayed at FAX communication; however, this symptom was solved by upgrading system software to Ver. 20.05.CauseSince the machine repeated FAX communication, the memory management program caused a process error, causing the controller software to hang up.Field RemedyWhen the symptom has occurred, upgrade system software to Ver. 20.05 or later.Note: Be sure to maintain compatibility with other firmware products when upgrading system software.14.2.9 FAX # Code14.2.9.1 #037/##795/###796 User Error Code: Occurs when FAX Activity Report is set to be printed automatically at time ofFAX reception 0010-4103iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / /[ Verified by Canon Inc. ]DescriptionWhen the Auto Print function was set to OFF in user mode [Report Settings > Fax under Settings > Fax Activity Report], the symptom occurred because faxactivity report data were remained unprocessed.- #037 can be displayed when documents could not be received because there was insufficient memory available.- ##795 can be displayed when a decoding error occurs during communication.- ###796 can be displayed when a coding error occurs after ECM reception.Field RemedyWhen the symptom occurs, set the Auto Print function to ON and then output the unprocessed FAX Activity Reports data manually. To do this, never fail toobtain the user's agreement before setting the Auto Print function to ON. If the user does not desire to set the function to ON, upgrade system software version8.02 or later.14.2.10 Specifications-related FAQ14.2.10.1 FAQ on Main Unit Specifications14.2.10.1.1 Equation to calculate estimated remaining days before next replacement of consumable parts0009-2407iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530[ Manual-related ]DescriptionThe remaining days before next replacement of consumable parts are calculated from the following equation: (L x D / C) - DD: Days between installation of the host machine (or part replacement) and to date, C: Counter, L: Limit (life of the parts)Note that the remaining days are just reference because they are predicated on that the host machine will be continuously used at the same pace as before.14.2.10.1.2 Settings for not displaying "Mail Box" tab on LCD0009-2408iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530[ Manual-related ]Field RemedyYou can select in service mode whether or not the operation panel for the mail box functions is displayed. In order not to display it, change the setting inservice mode (Level 2) [COPIER> Option> BODY> UI-BOX], set it to "0" (not display). Then, turn the control panel switch OFF and turn the main powerswitch OFF/ON.14.2.10.1.3 How to check estimated remaining days before next replacement of consumable parts0009-2409iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530[ Manual-related ]DescriptionIn service mode [COPIER> Counter> MISC] and [COPIER> Counter> DRBL-1/DRBL-2], the rightmost reading for each consumable parts indicates howmany days are left before the next replacement.14.2.10.1.4 Output image size is different between when using "Zoom by Percentage" function and "Preset Zoom" function althoughsame copy ratio is set0009-2412iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530[ Manual-related ]DescriptionIn the "Zoom by Percentage" function, originals can be reduced or enlarged in an integer magnification which is set on the LCD. In the "Preset Zoom"function, on the other hand, all the preset buttons on the LCD show an integer: however, rescale of the original is done at the decimal level. This is the reasonwhy the size of the output image differs between those functions. This is true for other models.14.2.10.1.5 Applicable paper sizes0009-2414iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530[ Manual-related ]DescriptionThe following lists paper sizes that can be loaded in each paper input:a. Cassette: A3, LDR, B4, LGL, A4, LTR, A4R, LTRR, B5, A5R, B5R, STMTR, EXE, Com10, Monarch, DL, ISO-C5ISO-B5, YOKEI No. 4b. Manual Feed Tray: A3, LDR, B4, LGL, A4, LTR, A4R, LTRR, B5, A5R, B5R, STMTR, EXE, Postcard A6R Modified, Double Postcard A5R Modified,A4 Modified, Com10, Monarch, DL, ISO-C5ISO-B5, YOKEI No. 4c. Side Paper Deck-Q1: A4, LTRFor more details, refer to the Service Manual [Introduction > Product Specifications > Function List > Types of Paper].
