Chapter 1414-23120V: SLH00790 and later/230V: EUR KGL28273 and later/230V: KGM01375 and later/230V(CA): SLF00298 and later/220V (CN): KJL00191 and later/120V(TW): KJN00020 and lateriR2830120V: KJY02039 and lateriR2870120V: SLG00328 and later/230V (EUR): KGD05691 and later/230V: KGE00094 and later/230V (CA): SLD00034 and later/220V (CN): KJP00181 and later/120V(TW): KJR00039 and lateriR3530120V: KJG04808 and later/230V (EUR): KJH03769 and later/230V: KJJ00355 and lateriR3570120V: SKV00221 and later/230V (EUR): KFW09421 and later/230V: KFX00880 and later/230V (CA): SKT00049 and later/220V (CN): KJS00106 and later/120V(TW): KJU00343 and lateriR4570120V: SKU00209 and later/230V (EUR): KFQ05358 and later/230V: KFR00577 and later/230V (CA): SKQ00059 and later/220V (CN): KJV00113 and later/120V(TW): KJX00047 and later- The serial numbers of the cassette feeding unit-Y2SQN03463 and laterCauseAs paper had no clean-cut edge or has high resistance, it was fed to the feed roller or the separation roller in a bunch.FC6-6661 Separation Roller14.2.2.5.3 Noise at Time of Pickup from the Cassette0007-7052iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530When double-feeding occurs at time of pickup, the contact between the sheets and the feed roller and the separation roller cause the separation roller assembly tovibrate.Replace the roller with a sponge retard roller (FB5-0873; to be used as needed; cassette only).14.2.2.6 User Warning Message14.2.2.6.1 Message "Check the network connection." or "Check the TCP/IP." is displayed0009-9829iR2270 / iR2870 / iR3570 / iR4570 / / / / / iR2230 / / / iR3530 / / / /[ Case in the field ]Field RemedyWhen using this machine without connecting to the network, follow the procedure below to prevent the display of such messages.1. In user mode [System Settings > Network Settings > Ethernet Driver Settings > Auto Detection], change the setting from [ON] to [OFF].2. In user mode [System Settings > Network Settings > TCP/IP Settings > IP Address Settings > IP Address], enter the given IP address (e.g., 172.16.1.100).3. Turn the control panel switch OFF and then turn the main power switch OFF/ON.Note: Executing the step3 will protect the hard disk data of the machine.14.2.2.6.2 Message "Close the drawer's lower right cover." is displayed: Because pedestal driver PCB is faulty0010-4188iR2270 / iR2870 / iR3570 / iR4570 / / / / / iR2230 / / / iR3530 / / / /[ Case in the field ]DescriptionIn the field, the message was displayed. However, it was corrected by replacing the pedestal driver PCB with a new one.Field RemedyWhen the message has been displayed, re-insert all connectors of the pedestal driver PCB. If it is still displayed, replace the PCB with a new one.FG3-3203 Pedestal Driver PCB Assembly14.2.2.6.3 Message "You must insert a control card" is displayed on machine without control card0011-2581iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / / / /[ Case in the field ]DescriptionIn the field, the message "you must insert a control card" was displayed when printing although the machine did not use the control card function.Additionally, abnormal values "512" and "1536" were displayed in service mode [COPIER > Option > ACC > COIN] and [COPIER > Option > USER >CONTROL], respectively; however, performing the field remedy below solved these symptoms.Field Remedy1. In service mode, make the following selection in sequence [COPIER > Function > CLEAR > CARD > OK]. Next, turn the control panel switch OFF, andthen turn the main power switch OFF/ON. If the symptom still occurs, go to Step 2 and 3 below.2. In service mode, make the following selection in sequence to output the P-PRINT printout: [COPIER > Function > MISC-P > P-PRINT > OK].3. Service mode > COPIER > Function > CLEAR > OPTION > OK.4. In service mode [COPIER > Option], check all the displayed setting values against the values on the P-PRINT printout generated in Step 2; if there is anydifference, input the values on the P-PRINT printout. This is because Step 3 may reset all the setting values displayed under the Option screen to the defaultvalues (i.e., the values at time of RAM clear).14.2.2.7 Other Defect14.2.2.7.1 Unable to start Remote UI: Because SSL encrypting communication is available0009-9820iR2270 / iR2870 / iR3570 / iR4570 / / / / / iR2230 / / / iR3530 / / / /[ Inspected by Canon Inc. ]DescriptionIn the field, the symptom was solved by setting the default key pair again after generating a key pair. When the symptom occurs with the SSL available,generate a key pair and set it as the default key pair following the procedure below.Field Remedya. Generating a key paira-1. User mode > System Settings > Network Settings > TCP/IP Settings > Certificate Settings > Generate key > enter a name for the key > select the keylength > press [Next] to go to the Digital Certificate Setting screen
