Chapter 1414-28FM2-1794 Fixing Film Unit (for iR3570/4570: 230V)14.2.8.2 E001-0000 Error Code: Because main power supply PCB is faulty 0010-7973iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / / / /[ Inspected by Canon Inc. ]DescriptionE001-0000 was displayed after a copy job was completed; however, replacing the main power supply PCB solved this code.- E001-0000 can be displayed when the main thermistor detects the temperature of more than 250 deg. C for more than 200msec continuously.Field RemedyWhen the symptom has occurred, re-insert all the connectors of the main power supply PCB. If the symptom still occurs, replace the PCB with a new one.FM2-0260 Main Power Supply PCB Assembly (for the 120V machine)FM2-0245 Main Power Supply PCB Assembly (for the 230V machine)14.2.8.3 E014-0002 Error Code/Abnormal sound from fixing assembly: Because cleaning roller mounts (front/rear) aredamaged (iR4570/iR3570) 0010-6711iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / /[ Inspected by Canon Inc. ]DescriptionAs a result of inspection, the following was found: One of the cleaning roller mounts is damaged and causes the fixing heatsink roller to fall down, resultingin abnormal sound and E014-0002.Field RemedyWhen the symptom has occurred, replace the cleaning roller mount (front/rear) with a new one.FM2-1775 Cleaning Roller Mount Unit (Front)FM2-1776 Cleaning Roller Mount Unit (Rear)14.2.8.4 E024-0001 Error Code: Description of this error code 0010-4109iR2270 / iR2870 / iR3570 / iR4570 / / / / / iR2230 / / / iR3530 / / / /[ Manual-related ]DescriptionE024-0001 can be displayed under the following conditions:- iR4570/3570/3530 seriesWhen the disconnection of the wire used for detecting the connection of the toner sensor (TS1) has been detected for 7.5 min without interruption. (12.5 minin the manual/envelop cassette feeding)- iR2870/2270/2830/2230 seriesWhen the disconnection of the wire used for detecting the connection of the toner sensor has been detected for 12.5 min without interruption.Field RemedyWhen the symptom occurs, re-insert the connector J3405L. If the symptom still occurs, replace the sensor with a new one.FK2-0358 Toner Sensor14.2.8.5 E024-0001 Error Code: Because toner stays in developing assembly toner sensor (TS1) 0010-6749iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / /[ Inspected by Canon Inc. ]DescriptionAs a result of inspection, the following was found. Toner gets in the developing assembly toner sensor (TS1) and eludes toner stirring operation, resulting inthe symptom. However, re-attachment of the sensor solves the symptom.Field RemedyWhen the symptom has occurred, make the following selections in service mode [COPIER > I/O > DC-CON] and check the setting for the bit1 of [P021]. Ifthe setting is "1", re-attach the toner sensor.- E024-0001 Error Code: The toner level sensor has an open-circuit.FK2-0358 Toner Sensor14.2.8.6 E110-0001 Error Code: Because DC controller PCB is faulty 0010-8569iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / / / /[ Inspected by Canon Inc. ]DescriptionSince E110-0001 was displayed, the DC controller PCB was replaced with a new one for solution.- E110-0001 can be displayed when the scanner motor causes a problem.Field RemedyWhen the symptom has occurred, re-insert all the connectors of the DC controller PCB. If the symptom still occurs, replace the PCB with a new one.FM2-2779 DC Controller PCB Assembly (for iR3570/iR4570)FM2-2767 DO Controller PCB Assembly (for iR2270/iR2870)14.2.8.7 E202-0002 Error Code: Because reader controller PCB is faulty 0010-7375iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / /[ Inspected by Canon Inc. ]DescriptionE202-0002 error code was displayed; however, replacing the reader controller PCB corrected the symptom.- E202-0002 can be displayed when there is an error in the detection of the CIS home position.Field RemedyWhen the symptom has occurred, re-insert all the connectors of the reader controller PCB. If the symptom still occurs, replace the PCB with a new one.FG3-3765 Reader Controller PCB Assembly14.2.8.8 E244 Error Code: Occurs when formatting service part hard disk drive (HDD) 0009-9811iR2270 / iR2870 / iR3570 / iR4570 / / / / / iR2230 / / / iR3530 / / / /[ Inspected by Canon Inc. ]Field RemedyThe service support tool (SST) has been upgraded. When the HDD is replaced with a service part one, format it using SST version 3.04 or later.DescriptionIn the field, the error code was displayed when formatting a service part HDD. Because SST of version 3.03 or younger was used.
