Chapter 1414-2214.2.2.4.5 None of settings is displayed in [Tray Designation]: Inner 2way tray-D1 and copy tray-J10011-2573iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / / / /[ Manual-related ]DescriptionWhen connecting the inner 2way tray-D1 or the copy tray-J1 to the machine, be sure to perform the following procedure to set up the necessary service modeitem. Otherwise, none of the settings will be displayed in the Tray Designation screen under user mode.Field Remedya. When connecting the inner 2way tray-D1In service mode [COPIER > Option > ACC], set [IN-TRAY] at "1".b. When connecting the copy tray-J1In service mode [COPIER > Option > ACC], set [OUT-TRAY] at "1".Note: The same holds true for the iR4570/3570 machines that come standard with an expansion delivery unit.14.2.2.4.6 Only "Book 2-sided" and "1 2-sided" buttons appear under "Two-sided" button0011-6428iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / / / /[ Case in the field ]DescriptionIn the field, a connector of the I/F cable between the main body and the DADF-N1 had bad connection, thereby allowing only "1 2-sided" and "Book 2-sided" buttons to appear under "Two-sided" button on the LCD.Field RemedyEnter service mode and check if "FEEDER" button is displayed under "COPIER" button; if not, re-insert the I/F cable connector of the DADF-N1. If thesymptom still occurs, re-insert the lattice connector in the main body side or the connector of the DC controller (in the DADF-N1 side).14.2.2.4.7 Cassette Feeding Unit-Y2 cannot be recognized: Because connectors on DC controller PCB have bad connection0011-6434iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / / / /[ Case in the field ]DescriptionIn the field, the connectors on the DC controller PCB had bad connection, and as a result, the cassette feeding unit-Y2 could not be recognized.Field RemedyWhen the symptom occurs, re-insert the connectors J325 and J326 on the DC controller PCB.14.2.2.5 Noise14.2.2.5.1 Abnormal sound occurs during last rotation: Because upper hinge plate is faulty0010-6580iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / /[ Inspected by Canon Inc. ]DescriptionAs a result of inspection, it was found that abnormal sound occurred during last rotation that started just before a copy job was completed, and replacement of theupper hinge plate for the right door solved the symptom.Field RemedyWhen the symptom has occurred, replace the upper hinge plate with a new one.FC6-4815 Upper Hinge Plate14.2.2.5.2 Abnormal (buzzing) sound occurs when feeding paper from cassette of machine or Cassette Feeding Unit-Y10011-2575iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / / / /[ Inspected by Canon Inc. ]DescriptionIn the field, abnormal (buzzing) sound was caused by the feed roller or the separation roller because paper was fed into the machine in a bunch; based on theresults of inspection, however, it was found that the new type separation roller was implemented to the machines and the cassette feeding units with thefollowing serial numbers for the purpose of reducing the abnormal (buzzing) sound. When the symptom has occurred, replace the separation roller with anew type one.Note: In the event of the symptom, be sure to replace only the separation roller [1] with a new type one although the same roller (FC5-6934) is shared betweenthe separation roller [1] and the feed roller [2].F-14-17- The serial numbers of the machinesiR2230120V: KJC06517 and later/230V: EUR KJD09529 and later/230V: KJE00527 and lateriR2270
