4-106 Phaser 6180MFP Multifunction Printer Service ManualGeneral Troubleshooting7 1. Check the Duplex Unit for abnormalnoise.2. Does the noise occur when feeding thepaper from the Duplex Unit?Go to step 8. Go to step 10.8 1. Check the Duplex Unit for correctinstallation. Reseat the Duplex Unit(page 8-115).2. Does the noise still occur?Replace theDuplex Unit(page 8-103).Go to step 9.9 1. Perform the Tray 2 Motor test(page 4-56): Service Mode > PrinterDiag > Engine Diag > Motor Test >Duplex Motor.2. Does the noise still occur?Replace theDuplex Unit(page 8-103).Complete.10 1. Check the ADF.2. Does the noise occur when feeding thepaper from the ADF?Go to step 11. Go to step 13.11 1. Check the document.2. Does the document meet the ADFspecifications?Go to step 12. Change thepaper type.12 1. Check the ADF Feed Roller and ADFSeparator Pad.2. Are the parts damaged or are there anycontaminations on the parts?Clean theparts.Replace theADF FeedRoller(page 8-110).13 1. Check the Fuser for correct installation.Reseat the Fuser (page 8-12).2. Does the noise still occur?Go to step 14. Complete.14 1. Check the Transfer Unit for correctinstallation. Reseat the Transfer Unit(page 8-9).2. Does the noise still occur?Go to step 15. Complete.15 1. Check the Print Cartridges for correctinstallation. Reseat the Print Cartridges(page 8-11).2. Does the noise still occur?Go to step 16. Complete.16 1. Check the Main Drive Assembly forcorrection installation. Reseat the MainDrive Assembly (page 8-75).2. Does the noise still occur?Go to step 17. Complete.17 1. Check the Feed Drive Assembly forcorrect installation. Reseat the Feed DriveAssembly (page 8-78).2. Does the noise still occur?Go to step 18. Complete.Troubleshooting Procedure Table (continued)Step Actions and Questions Yes No
