Phaser 6180MFP Multifunction Printer Service Manual 3-49Error Messages and CodesFuser CRUM ID ErrorThe Fuser CRUM ID error is detected. The following troubleshootingprocedure applies to this error.WarningThe Fuser may be hot. Turn the printer power Off and allow at least 5minutes for the Fuser to cool before removing the Fuser.Applicable Chain Link■ Chain Link 010-359: Fuser CRUM Error (Fuser CRUM ID Error)Initial Actions■ Ensure that the Fuser latches are fully locked.■ Cycle printer power.■ If problem persists, follow the procedure below.Troubleshooting ReferenceApplicable Parts Wiring and Plug/Jack Map References■ Fuser, PL6.1.10■ MCU Board, PL9.2.13■ Fuser Harness, PL10.1.5■ “Map 1 - Electrical and Drive” onpage 10-10■ “Map 4 - LVPS and MCU Board” onpage 10-13■ “Fuser” on page 10-40Troubleshooting ProcedureStep Actions and Questions Yes No1 1. Check the Fuser for correct installation.Reseat the Fuser (page 8-12).2. Does the error still occur when the printeris turned On?Go to step 2. Complete.2 1. Check the Fuser type.2. Is the Fuser for the Phaser 6180MFP?Go to step 3. Complete.3 Check the Fuser Harness for continuity.1. Disconnect P/J17 from the MCU Board.2. Disconnect P/J171 from the Fuser Unit.3. Check continuity between P/J17 <=> P/J171.Go to step 4. Replace theFuserHarness.4 1. Replace the Fuser (page 8-12).2. Does the error still occur when the printeris turned On?Replace theMCU Board(page 8-88).Complete.
