Phaser 6180MFP Multifunction Printer Service Manual 3-19Error Messages and CodesJam ErrorsJam at Tray 2 (Illegal Settings)The Registration Sensor is not turned On within the specified time. Thefollowing troubleshooting procedure applies to this error.Applicable Chain Link■ Jam at Tray 2 (Illegal Settings)Initial Actions■ Try picking paper from a different tray.■ Check the paper path for obstructions or debris.■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Feed Clutch Assy, PL3.1.20■ Registration Sensor, PL3.2.30■ Regi Sensor Harness Assembly,PL3.2.37■ Feed Drive Assy, PL8.1.7■ MCU Board, PL9.2.13■ Right Side Harness Assy, PL10.1.12■ “Map 1 - Electrical and Drive” onpage 10-10■ “Map 2 - Laser Unit and Feeder” onpage 10-11■ “Map 4 - LVPS and MCU Board” onpage 10-13■ “Tray 1 (MPT) and Registration” onpage 10-26■ “Feeder” on page 10-30Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the paper condition/2. Is the paper damaged?Replace thepaper.Go to step 2.2 1. Check the paper size setup.2. Does the paper size in use match thepaper size setting on the printerControl Panel?Go to step 3. Adjust thepaper sizesetting on theprinter ControlPanel.3 Does the error still occur whenprinting?Go to step 4. Complete.
