3-82 Phaser 6180MFP Multifunction Printer Service ManualError Messages and CodesLoad Tray 2 (No Suitable Paper)The type or size of paper mismatched or Tray 2 is empty. The followingtroubleshooting procedure applies to this error.Applicable Chain Link■ Chain Link 024-959: Load Tray 2 (No Suitable Paper)Initial Actions■ Inspect the tray to ensure that it is free of obstructions, is loaded withsupported paper, and the Guides are adjusted correctly.■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Tray 2, PL2.1.24■ Feeder Unit, PL3.2.1■ Tray 2 No Paper Sensor, PL3.2.30■ Registration Sensor Harness,PL3.2.37■ No Paper Actuator, PL3.2.49■ MCU Board, PL9.2.13■ Right Side Harness, PL10.1.12■ “Map 1 - Electrical and Drive” onpage 10-10■ “Map 2 - Laser Unit and Feeder” onpage 10-11■ “Map 4 - LVPS and MCU Board” onpage 10-13■ “Feeder” on page 10-30■ “Tray 1 (MPT) and Registration” onpage 10-26Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the paper size.2. Does the paper size meetspecifications?Go to step 2. Replace thepaper with thecorrectspecifications.2 1. Check the paper size setting.2. Does the paper match with thesettings on the printer ControlPanel?Go to step 3. Correct thepaper settingson the printerControl Panel.Go to step 3.3 1. Check the paper type.■ Paper in the tray■ Paper type setting in the ControlPanel■ Paper type of the printing job2. Are these paper types the same?Go to step 4. Correct thepaper typesetting on theprinter ControlPanel.
