3-30 Phaser 6180MFP Multifunction Printer Service ManualError Messages and CodesJam at Tray 1 (MPT)Paper fed from Tray 1 (MPT) did not reach the Registration Sensor on time.The following troubleshooting procedure applies to this error.Applicable Chain Link■ Chain Link 075-100: Jam at Tray 1 (IOT MPT Jam)Initial Actions■ Try picking paper from a different tray.■ Check the paper path for obstructions or debris.■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map Reference■ Tray 1 (MPT) Retard Holder Kit,PL2.1.3■ Separator Roll, PL2.1.7■ Tray 1 Feed Solenoid, PL3.1.3■ MPT Feed Roll, PL3.1.10■ Feeder Unit, PL3.2.1■ Turn Roll, PL3.2.32■ Registration Sensor Harness,PL3.2.37■ Feed Drive Assembly, PL8.1.7■ MCU Board, PL9.2.13■ Right Side Harness, PL10.1.12■ “Map 2 - Laser Unit and Feeder” onpage 10-11■ “Map 4 - LVPS and MCU Board” onpage 10-13■ “Tray 1 (MPT) and Registration” onpage 10-26■ “Feeder” on page 10-30Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the paper condition.2. Is the paper damaged?Replace thepaper.Go to step 2.2 1. Check the paper setting.2. Does the paper in use match withthe paper settings on the printerControl Panel?Go to step 3. Correct thepaper settingson the printerControl Panel.Go to step 3.3 Does the error still occur whenprinting?Go to step 4. Complete.
