3-76 Phaser 6180MFP Multifunction Printer Service ManualError Messages and CodesInsert Tray 2The Tray 2 Size Switch indicates that Tray 2 is not installed. The followingtroubleshooting procedure applies to these errors.Applicable Chain Link■ Chain Link 024-946: Insert Tray 2 (Tray Detached)■ Chain Link 077-912: Insert Tray 2 (Upper Cassette Detached)Initial Actions■ Remove the tray and inspect the tray cavity to ensure that it is free ofobstructions or debris.■ Reinstall the tray and cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Tray 2 Size Switch, PL7.1.18■ MCU Board, PL9.2.13■ Right Side Harness, PL10.1.12■ “Map 2 - Laser Unit and Feeder” onpage 10-11■ “Map 4 - LVPS and MCU Board” onpage 10-13■ “Feeder” on page 10-30Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the tray for correctinstallation.2. Is Tray 2 correctly installed?Go to step 3. Reseat Tray 2.2 Does the error still occur when theprinter is turned On?Go to step 3. Complete.3 1. Perform the Tray 2 Paper Size test(page 4-52): Service Mode >Printer Diag > Engine Diag >Sensor Test > Tray2 Paper Size.2. Does the switch operate properly?Complete. Go to step 4.