Phaser 6180MFP Multifunction Printer Service Manual 3-177Error Messages and CodesScanner ErrorThe Scanner has failed. The following troubleshooting procedure applies tothese errors.Applicable Chain Link■ Chain Link 062-311: Scanner Initial Error■ Chain Link 062-321: Scanner Malfunction■ Chain Link 062-360: Scanner Sensor Error■ Chain Link 062-371: Scanner Lamp ErrorInitial Actions■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Scanner Controller Board, PL9.1.1■ ADF Scanner Assembly, PL11.1.1■ “Automatic Document Feeder WiringDiagram” on page 10-53Troubleshooting Procedure TableStep Actions and Questions Yes No1 Check the Scanner Lock. Is theScanner Lock at the Unlock position?Go to step 2. Set the ScannerLock to theUnlock position.2 1. Check the wiring harnessconnectors P/J60, P/J62, P/J63, P/J64, and P/J65 on the ScannerController Board. Reseat theconnectors.2. Does the error still occur when theprinter power is turned On?Go to step 3. Complete.3 1. Replace the ADF Scanner Assembly(page 8-103).2. Does the error still occur when theprinter is turned On?Replace theScannerController Board(page 8-99).Complete.