Xerox Phaser 6180MFP Service Manual

Also see for Phaser 6180MFP: Brochure & specs User guide Features setup guide Supplementary guide Supplementary guide

Contents

Xerox Phaser 6180MFP Service Manual Manual pdf 506 page image

4-94 Phaser 6180MFP Multifunction Printer Service ManualGeneral TroubleshootingFax Failure After Continuous Normal OperationThe Fax has failed to send or receive after continuous normal operation. Thefollowing troubleshooting procedure applies to this error.Initial Actions■ Disconnect all the devices other than the Fax machine.■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Scanner Controller Board, PL9.1.1Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the error message on the ControlPanel.2. Is there an error code (Chain Link)?Refer to theappropriateerror codeprocedure(“ErrorMessagesand Codes”on page 3-1).Go to step 2.2 Has the Fax machine been relocated? Refer to “FaxFailure AfterInstallation/Relocation”onpage 4-91).Go to step 3.3 Do all calls fail? Go to step 4. Go to step 11.4 Has the line contract been switched toISDN/xDSL or IP-phone?Check the Faxconfigurationfor the TA/xDSLmodem, etc.Go to step 5.5 Has there been any change of line contractfor the line type (Pulse to Tone, Tone toPulse, etc.)?Correct theLine Typesetting.Go to step 6.6 Is a dial tone present at Off hook? Go to step 7. Go to step 9.