Phaser 6180MFP Multifunction Printer Service Manual 3-93Error Messages and CodesDuplexer ErrorThe Duplexer Unit has failed. The following troubleshooting procedure appliesto this error.Applicable Chain Link■ Chain Link 077-215: Duplexer ErrorInitial Actions■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Front Cover Harness, PL1.2.13■ MCU Board, PL9.2.13■ Right Side Harness, PL10.1.12■ Duplex Unit, PL12.1.1■ Duplex Unit Harness, PL12.1.18■ “Map 1 - Electrical and Drive” onpage 10-10■ “Map 2 - Laser Unit and Feeder” onpage 10-11■ “Map 4 - LVPS and MCU Board” onpage 10-13■ “Map 5 - Duplex Unit” on page 10-14■ “Duplex Wiring Diagram” on page 10-48Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the Duplex Unit for correctinstallation.2. Is the Duplex correctly installed?Go to step 3. Reseat theDuplex Unit(page 8-115).Go to step 2.2 Does the error still occur when theprinter turned On?Go to step 3. Complete.3 1. Check the wiring harnessconnectors P/J27, P/J272, P/J2720,and P/J428 between the DuplexBoard and the MCU Board.2. Are the connectors securelyconnected?Go to step 5. Reconnect theconnectors.Go to step 4.4 Does the error still occur when theprinter is turned On?Go to step 5. Complete.
