3-34 Phaser 6180MFP Multifunction Printer Service ManualError Messages and CodesJam at Tray 2 (Feed Jam)Paper fed from Tray 2 did not reach the Registration Sensor on time. Thefollowing troubleshooting procedure applies to this error.Applicable Chain Link■ Chain Link 077-903: Jam at Tray 2 (IOT Feed Jam)Initial Actions■ Ensure that Tray 1 (MPT) is attached to the printer.■ Try picking paper from a different tray.■ Check the paper path for obstructions or debris.■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map Reference■ Tray 1 (MPT) Retard Holder Kit,PL2.1.3■ Feeder Unit, PL3.2.1■ Feed Roll, PL3.2.53■ MCU Board, PL9.2.13■ “Map 2 - Laser Unit and Feeder” onpage 10-11■ “Map 4 - LVPS and MCU Board” onpage 10-13■ “Tray 1 (MPT) and Registration” onpage 10-26■ “Feeder” on page 10-30Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Perform the Registration Sensortest (page 4-43): Service Mode >Printer Diag > Engine Diag >Sensor Test > Regi Sensor.2. Does the number on the ControlPanel increase by 1 when theActuator of the Registration Sensoris activated?Go to step 3. Go to step 2.2 1. Check the wiring harnessconnectors P/J23, P/J232, and P/J2322 between the MCU Board andthe Registration Sensor.2. Are the connectors securelyconnected?Go to step 3. Reconnect theconnectors.
