Xerox Phaser 6180MFP Service Manual

Also see for Phaser 6180MFP: Brochure & specs User guide Features setup guide Supplementary guide Supplementary guide

Contents

Xerox Phaser 6180MFP Service Manual Manual pdf 362 page image

3-174 Phaser 6180MFP Multifunction Printer Service ManualError Messages and CodesPC Scan Time OutThe Scanner has failed. The following troubleshooting procedure applies tothis error.Applicable Chain Link■ Chain Link 017-988: Scan Time Out (Time Out In)Initial Actions■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Scanner Driver■ Phaser 6180MFP Express ScanManagerTroubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the user operation.2. Does the user operate the scannercorrectly?Go to step 2. Complete.2 1. Check the USB cable connection.Reconnect the PC and the printer.2. Does the error still occur whenscanning?Go to step 3. Complete.3 1. Enable Windows Image Acquisitionon the computer: Start > Settings >Control Panel > AdministrativeTools > Services > Window ImageAcquisition (WIA).2. Check the Scanner Icon on thecomputer: Start > Settings >Control Panel > Scanners andCameras.3. Is the Scanner icon available?Go to step 4. Install thescanner driver.4 1. Check the scanner software on thecomputer: Start > Programs >Xerox > Phaser 6180MFP.2. Is the Phaser 6180MFP ScanManager software installed?Go to step 5. Install thescanner utilitysoftware.