3-42 Phaser 6180MFP Multifunction Printer Service ManualError Messages and CodesJam at DuplexerThe Duplex Jam Sensor indicates the paper did not reach the sensor on timeor that paper remains in the Chute Assembly Out. The followingtroubleshooting procedure applies to this error.Applicable Chain Link■ Chain Link 077-907: Jam at Duplexer (IOT Remain Duplex Jam)Initial Actions■ Check for obstruction or debris in the Exit Chute Out or paper path.■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map Reference■ Front Cover Harness, PL1.2.13■ Feeder Unit, PL3.2.1■ PH Turn Clutch, PL3.2.25■ Registration Sensor Harness,PL3.2.37■ Exit Out Chute, PL6.1.1■ Fuser Harness, PL6.1.11■ Duplex Gate Chute, PL6.1.13■ Main Drive, PL8.1.2■ Drive Assembly, PL8.1.7■ MCU Board, PL9.2.13■ Right Side Harness, PL10.1.12■ Duplex Unit, PL12.1.1■ Duplex Unit Board, PL12.1.5■ Duplex Harness, PL12.1.18■ “Map 1 - Electrical and Drive” onpage 10-10■ “Map 2 - Laser Unit and Feeder” onpage 10-11■ “Map 4 - LVPS and MCU Board” onpage 10-13■ “Map 5 - Duplex Unit” on page 10-14■ “Tray 1 (MPT) and Registration” onpage 10-26■ “Main Drive” on page 10-28■ “Feeder” on page 10-30■ “Fuser” on page 10-40■ “Duplex Wiring Diagram” on page 10-48Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the Front Cover Latch. Openand close the Front Cover.2. Does the error still occur whenprinting?Go to step 2. Complete.2 1. Reseat the Fuser (page 8-12).2. Does the error still occur whenprinting?Go to step 3. Complete.
