Xerox Phaser 6180MFP Service Manual

Also see for Phaser 6180MFP: Brochure & specs User guide Features setup guide Supplementary guide Supplementary guide

Contents

Xerox Phaser 6180MFP Service Manual Manual pdf 349 page image

Phaser 6180MFP Multifunction Printer Service Manual 3-161Error Messages and CodesE-Mail ErrorsEmail ErrorE-mail did not detect SMTP server address. The following troubleshootingprocedure applies to these errors.Applicable Chain Link■ Chain Link 016-503: Email Error, Invalid SMTP Server Error (SMTPServer Address Resolution Fail for Maillib)■ Chain Link 016-504: E-Mail Error, Invalid POP3 Server Error (POPServer Address Resolution Fail for Maillib)Initial Actions■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Scanner Controller Board, PL9.1.1■ Image Processor Board, PL9.1.20■ Multi-Protocol Card, PL9.1.23Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the network connection usingping command.2. Does the printer connect to thenetwork?Go to step 2. Go to step 5.2 1. Check the Address Book setting:System > Admin Menu > AddressBook > Speed Dial/Group Dial.2. Is the Address Book setting correct?Go to step 3. Set the correctAddress Bookinformation.3 1. Check the printer specification.2. Does the printer specification meetthe server specification?Go to step 4. Change theserver.