Phaser 6180MFP Multifunction Printer Service Manual 3-91Error Messages and CodesMotor Error (Optional 550-Sheet Feeder)The Optional 550-Sheet Feeder Motor has failed. The followingtroubleshooting procedure applies to this error.Applicable Chain Link■ Chain Link 072-216: Option Feeder Motor FailureInitial Actions■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ MCU Board, PL9.2.13■ Right Side Harness, PL10.1.12■ 550-Sheet Feeder, PL13.1.1■ Feed Roll, PL13.2.10■ Optional Feeder Board, PL13.3.6■ Optional Feeder Drive AssemblyPL13.3.10■ Retard Roll, PL13.4.10■ “Map 2 - Laser Unit and Feeder” onpage 10-11■ “Map 4 - LVPS and MCU Board” onpage 10-13■ “Map 6 - Optional 550-Sheet Feeder” onpage 10-15■ “Optional 550-Sheet Feeder WiringDiagram” on page 10-45Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the paper tray for correctinstallation.2. Is the tray correctly installed?Go to step 3. Reseat thepaper tray.Go to step 2.2 Does the error still occur when theprinter is turned On?Go to step 3. Complete.3 1. Check the Feed Rollers and RetardRollers for rotation.2. Do the Rollers rotate smoothly?Go to step 4. Replace thedefectiveRoller(s).4 1. Check the wiring harnessconnectors P/J422, P/J4221, and P/J4222 between the Tray 3 FeederBoard and the Tray 3 Feeder Drive.2. Are the connectors securelyconnected?Go to step 5. Reconnect theconnectors.Go to step 5.