Xerox Phaser 6180MFP Service Manual

Also see for Phaser 6180MFP: Brochure & specs User guide Features setup guide Supplementary guide Supplementary guide

Contents

Xerox Phaser 6180MFP Service Manual Manual pdf 292 page image

3-104 Phaser 6180MFP Multifunction Printer Service ManualError Messages and CodesReseat MPC ErrorMPC download was attempted without MPC installed. The followingtroubleshooting procedure applies to this error.Applicable Chain Link■ Chain Link 016-739: Reseat MPC Error (Download Insertion Error)Initial Actions■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Image Processor Board, PL9.1.20■ Multi-Protocol Network Card(Option), PL9.1.23Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the Multi-Protocol NetworkCard (MPC) for correct installation.2. Is the MPC installed on the ImageProcessor Board?Go to step 2. Install the MPC(page 8-95).Go to step 2.2 1. Check the firmware for the MPC.2. Does the firmware have the correctversion?Go to step 3. Update thefirmware(“FirmwareUpdate” onpage A-3).3 1. Check the MPC for correctinstallation. Reseat the MPC(page 8-95).2. Does the error still occur after thefirmware has been updated?Go to step 4. Complete.4 1. Check the Image Processor Boardfor correct installation. Reseat theImage Processor Board(page 8-90).2. Does the error still occur after thefirmware has been updated?Go to step 5. Complete.