Phaser 6180MFP Multifunction Printer Service Manual 3-87Error Messages and CodesMultiple FeedMultiple sheets of paper are fed concurrently. The following troubleshootingprocedure applies to this error.Initial Actions■ Inspect the tray to ensure that it is free of obstructions, is loaded withsupported paper, and the Guides are adjusted correctly.■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Retard Roll (Separator), PL2.2.7■ MPT Feed Roll, PL3.1.10■ Feeder Unit, PL3.2.1■ Metal Regi Roll, PL3.2.6■ Rubber Regi Roll, PL3.2.7■ Turn Roll, PL3.2.32■ Feed Roll, PL3.2.53■ Retard Roll, PL13.2.10■ Retard Roll (Nudger), PL13.4.10Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the paper feeding.2. Does multiple feed occur?Go to step 2. Go to step 3.2 1. Check the paper. Replace the paper.2. Does multiple feed still occur?Replace thefollowing parts:■ MPT FeedRoller(page 8-13)■ Tray 2 FeedRoller(page 8-14)■ Tray 3 FeedRoller(page 8-16)■ Tray 2 RetardRoller(page 8-15)■ Tray 3 RetardRoller(page 8-17)Complete.