3-24 Phaser 6180MFP Multifunction Printer Service ManualError Messages and CodesJam at Tray 2 (IOT Feed Jam)Paper fed from Tray 2 did not reach the Registration Sensor on time. Thefollowing troubleshooting procedure applies to this error.Applicable Chain Link■ Chain Link 071-100: Jam at Tray 2 (IOT Feeder 1 Jam)Initial Actions■ Try picking paper from a different tray.■ Check the paper path for obstructions or debris.■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Tray 2 Retard Roller, PL2.2.17■ Tray 2 Feeder Assembly, PL3.2.1■ Registration Sensor, PL3.2.30■ Regi Sensor Harness Assembly,PL3.2.37■ Tray 2 Feed Roller, PL3.2.53■ MCU Board, PL9.2.13■ Right Side Harness Assy, PL10.1.12■ “Map 2 - Laser Unit and Feeder” onpage 10-11■ “Map 4 - LVPS and MCU Board” onpage 10-13■ “Tray 1 (MPT) and Registration” onpage 10-26Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the jam paper location.Remove the paper.2. Does the error still occur?Go to step 2. Complete.2 1. Perform the Registration Sensortest (page 4-43): Service Mode >Printer Diag > Engine Diag >Sensor Test > Regi Sensor.2. Does the number on the ControlPanel increase by 1 when theActuator of the Registration Sensoris activated?Go to step 3. Go to step 7.3 1. Check the paper feed.2. Does multiple feed occur?Go to step 4. Go to step 5.
