3-26 Phaser 6180MFP Multifunction Printer Service ManualError Messages and CodesJam at Tray 3 (Illegal Settings)The Registration Sensor is not turned On within the specified time. Thefollowing troubleshooting procedure applies to this error.Applicable Chain Link■ Jam at Tray 3 (Illegal Settings)Initial Actions■ Try picking paper from a different tray.■ Check the paper path for obstructions or debris.■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ MCU Board, PL9.2.13■ Right Side Harness, PL10.1.12■ Optional Feeder, PL13.2.9■ Feed Roller, PL13.2.10■ Optional Feeder Board, PL13.3.6■ Optional Feeder Drive, PL13.3.10■ Optional 550-Sheet Feeder, PL13.4.1■ Retard Roller, PL13.4.10■ “Map 2 - Laser Unit and Feeder” onpage 10-11■ “Map 4 - LVPS and MCU Board” onpage 10-13■ “Map 6 - Optional 550-Sheet Feeder” onpage 10-15■ “Main Drive” on page 10-28■ “Optional 550-Sheet Feeder WiringDiagram” on page 10-45Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the paper condition.2. Is the paper damaged?Replace thepaper.Go to step 2.2 1. Check the paper setting.2. Does the paper in use match withthe paper settings on the printerControl Panel?Go to step 3. Correct thepaper sizesettings on theprinter ControlPanel.Go to step 3.3 Does the error still occur whenprinting?Go to step 4. Complete.4 1. Reseat Tray 3.2. Does the error still occur whenprinting?Go to step 5. Complete.
