3-128 Phaser 6180MFP Multifunction Printer Service ManualError Messages and CodesSub Motor ErrorThe Sub Motor has failed. The following troubleshooting procedure applies tothis error.Applicable Chain Link■ Chain Link 042-326: Sub Motor Error (IOT Motor Failure)Initial Actions■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack References■ Print Cartridge (C/M/Y/K),PL5.1-17-20■ Main Drive, PL8.1.2■ MCU Board, PL9.2.13■ Right Side Harness, PL10.1.12■ “Map 1 - Electrical and Drive” onpage 10-10■ “Map 4 - LVPS and MCU Board” onpage 10-13■ “Main Drive” on page 10-28Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the Print Cartridges forcorrect installation.2. Are the Print Cartridges correctlyinstalled?Go to step 3. Reseat the PrintCartridges.Go to step 2.2 Does the error still occur when theprinter is turned On?Go to step 3. Complete.3 1. Check the wiring harnessconnectors P/J22 and P/J221between the MCU Board and theMain Drive.2. Are the connectors securelyconnected?Go to step 4. Reconnect theconnectors.Go to step 4.4 1. Perform the Sub Motor test(page 4-55): Service Mode >Printer Diag > Engine Diag > MotorTest > Sub Motor. During the test,close the Front Cover.2. Does the Motor operate properly?Replace theMCU Board(page 8-88).Go to step 5.
