3-70 Phaser 6180MFP Multifunction Printer Service ManualError Messages and CodesTray and Paper ErrorsLoad Tray 1 (MPT) (Paper Mismatch)The paper size mismatch is detected in Tray 1 (MPT). The followingtroubleshooting procedure applies to this error.Applicable Chain Link■ Chain Link 024-958: Load Tray 1 (MPT) (IOT Paper Mismatch)Initial Actions■ Inspect the tray to ensure that it is free of obstructions, is loaded withsupported paper, and the Guides are adjusted correctly.■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map Reference■ Tray 1 (MPT) Feed Roll, PL3.1.10■ Feeder Unit, PL3.2.1■ Registration Sensor, PL3.2.30■ Registration Sensor Harness,PL3.2.37■ Size Switch, PL7.1.18■ MCU Board, PL9.2.13■ Right Side Harness, PL10.1.12■ “Map 1 - Electrical and Drive” onpage 10-10■ “Map 2 - Laser Unit and Feeder” onpage 10-11■ “Map 4 - LVPS and MCU Board” onpage 10-13■ “Main Drive” on page 10-28■ “Feeder” on page 10-30Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the paper size.2. Does the paper size meetspecifications?Go to step 2. Replace thepaper with thecorrectspecifications.2 1. Check the paper size setting.2. Does the paper match with thesettings on the printer ControlPanel?Go to step 4. Correct thepaper settingson the printerControl Panel.Go to step 3.3 Does the error still occur whenprinting?Go to step 4. Complete.
