Contents - service manual
- service terms
- symbols marked on the product
- general guidelines
- servicing electrical components
- regulatory information
- copy regulations
- fax regulations
- manual organization
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- general information
- Printer Introduction and Overview
- Printer Configurations
- Parts of the Printer
- Rear View
- Internal View
- Scanner
- Control Panel
- Printer Options
- Multi-Protocol Network Card
- Optional 550-Sheet Feeder (Tray 3)
- Maintenance Items
- Consumables
- Specifications
- Scanning Specifications
- Copy Specifications
- Fax Specifications
- Memory Specifications
- Electrical Specifications
- Print Speed
- Operating Mode
- Warm-Up Time
- Image Specifications
- Alignment Specifications
- Physical Dimensions and Clearances
- Mounting Surface Specifications
- Media and Tray Specifications
- Controller Functions
- ID Print
- Toner Remaining Amount
- Diagnostics
- Admin Reports
- theory of operation
- system overview
- print process block diagram
- printing process
- transfer (drum ---> paper)
- cleaning (print cartridge)
- paper path of the printer
- paper path components
- major assemblies and functions
- paper feeder
- tray 1 (mpt) & registration
- fuser unit
- transfer unit
- laser unit
- print cartridge
- main drive
- duplex unit
- tray 3 - optional 550-sheet feeder
- printer modes
- printer control
- selective control on paper tray
- color registration control
- fuser control
- mechanical components
- front view
- dispenser (c) (m) (y) (k)
- drive assembly
- duplex drive
- optional 550-sheet feeder drive
- scanner assembly
- scanning at automatic document feeder
- drive torque transfer
- functions of components
- ccd image sensor overview
- fax system
- telephone call connection mechanism
- fax (facsimile) system overview
- protocol monitor
- fax standards (itu-t recommendations)
- accessing error history report
- servicing instructions
- messages, chain link codes, and procedures
- chain link definition
- error message and chain link code summary
- jam errors
- jam at scanner
- jam at tray 2 (iot feed jam)
- jam at tray 3 (illegal settings)
- jam at tray 1 (mpt)
- jam at tray 2 (feed jam)
- jam at exit/jam at registration roll
- jam at duplexer
- consumable/routine maintenance errors
- fuser error (iot fuser life over)
- fuser crum id error
- fuser error
- check print cartridge error (yellow/magenta/cyan/black)
- remove print cartridge tape (yellow/magenta/cyan/black)
- replace print cartridge (yellow/magenta/cyan/black)
- empty print cartridge (yellow/magenta/cyan/black)
- print cartridge crum error (yellow/magenta/cyan/black)
- non-xerox print cartridge error (yellow/magenta/cyan/black)
- insert print cartridge (yellow/cyan/magenta/black)
- non-xerox print cartridge installed
- insert transfer unit
- transfer unit crum error
- ready transfer unit life
- replace transfer unit
- tray and paper errors
- load tray 2 (paper size mismatch)
- load tray 3 (paper mismatch)
- insert tray
- load tray 1 (mpt) (no suitable paper)
- load tray 2 (no suitable paper)
- load tray 3 (no suitable paper)
- multiple feed
- options errors
- motor error (optional 550-sheet feeder)
- duplexer error
- configuration, memory, and firmware errors
- flash error
- control panel language set unsupported
- engine model mismatch
- out of memory/hard drive full
- pdl error
- format error
- reseat mpc error
- mpc communication error
- protection error
- invalid id
- range check error
- check sum error
- header error
- invalid job
- network error
- mcu firmware error
- download mode
- mcu communication error
- mcu nvram error
- fan motor error (duplex fan)
- printer too hot
- main motor error
- sub motor error
- fan motor error (main fan)
- laser error
- deve motor error
- motor error (tray)
- door a open
- environmental (humidity/temperature) sensor error
- font rom error
- mac address error
- ram error
- nvram error
- controller error
- asic error
- parallel port error
- macphy chip test error
- macphy internal loop test error
- macphy external loop test error
- Task Error
- e-mail errors
- email login error
- invalid email address
- scanner adf cover open
- network scan error
- network not ready error
- network not ready, scan aborted error
- file size limit
- pc scan time out
- scan codec error
- scanner error
- copier error
- scan error
- control panel error
- fax errors
- memory full
- nvm error
- fax error
- report error
- target fax busy error
- incorrect password
- fax job cancelled
- fax send error
- fax number error
- no dial tone
- eeprom error
- general troubleshooting
- system startup
- power on self test (post)
- service diagnostics
- service diagnostics control panel button descriptions
- service diagnostics menu map
- printer diag
- printer diag (cont)
- printer components
- duplex components
- service diagnostics tests
- sensor tests
- motor tests
- control panel troubleshooting
- engine test print
- inoperable printer troubleshooting
- printer continually displays insert print cartridge
- ac power supply troubleshooting
- dc power supply troubleshooting
- vdc interlock switch
- fax troubleshooting
- reception fault
- other problems
- fax failure after installation/relocation
- fax failure after continuous normal operation
- color fax troubleshooting
- fax configuration settings
- abnormal and electrical noise
- abnormal noise during printing
- electrical noise
- high pitched noise
- operating system and application problems
- macintosh troubleshooting (mac os 10.2 and higher)
- unix / linux
- troubleshooting
- print-quality problems overview
- checklist before troubleshooting print-quality
- test prints
- pattern iot
- cyan 20% ess
- yellow 20% ess
- cmy 20% ess
- environmental condition
- print-quality defect definitions
- repeating defect measurement
- light or undertone print
- blank print (no print)
- black print
- vertical blank lines
- horizontal band, voids, or streaks
- vertical stripes
- horizontal stripes
- faded or missing image
- random spots
- defects in one color (c, m, y, or k)
- repeating bands, lines, marks, or spots
- residual image or ghosting
- background contamination
- damaged paper
- unfused image
- color registration
- wavy lines
- incorrect magnification
- lines or streaks (from adf)
- spots (from adf)
- pattern in the halftone (moire)
- printing the color registration correction chart
- adjusting color registration
- resetting the fuser
- initializing print meter
- saving nvm (nvram)
- scanner calibration
- parameter setting
- printer parameter setting
- cleaning and maintenance
- service maintenance procedure
- cleaning the print cartridge
- cleaning the laser unit
- cleaning the document glass
- cleaning the adf roller
- rip (repair, inspect, and prevent) procedure
- standard orientation of the printer
- notations in the disassembly text
- fastener types
- disassembly flow charts
- tray 1 (mpt) and optional 550-sheet feeder disassembly flow charts
- maintenance items and consumables
- print cartridge (c/m/y/k) (pl)
- fuser unit (pl)
- tray 1 (mpt) feed roller (pl)
- tray 2 feed roller (pl)
- tray 2 retard roller (pl)
- tray 3 feed roller (pl)
- tray 3 retard roller (pl)
- rear cover (pl)
- bottom cover (pl)
- right pole inner cover (pl)
- right pole cover (pl)
- right cover (pl)
- left pole inner cover (pl)
- left pole cover (pl)
- left cover (pl)
- top cover (pl)
- front cover (pl)
- control panel (pl)
- tray 2 rear cover (pl)
- tray 1 (mpt) cover (pl)
- wiring harness a-op-opp (pl)
- paper tray
- tray 1 (mpt) no paper actuator (pl)
- tray 1 (mpt) feed solenoid (pl)
- tray 1 (mpt) roller (pl)
- tray 1 (mpt) no paper sensor (pl)
- registration clutch (pl)
- feeder clutch (pl)
- tray 2 feeder unit (pl)
- turn clutch (pl)
- laser unit (pl)
- crum connector (pl)
- print cartridge sensor assembly (black) (pl)
- print cartridge sensor assembly (cyan/magenta/yellow) (pl)
- toner dispenser motor (c/m/y/k) (pl)
- bias assembly (pl)
- led assembly (pl)
- hvps (pl)
- exit chute
- duplex gate chute (pl)
- star wheel (spur assembly)(pl)
- left arm assembly (pl)
- right arm assembly (pl)
- tray 2 size switch assembly (pl)
- main drive assembly (pl)
- feed drive assembly (pl)
- eeprom board (pl)
- interlock switch (pl)
- lvps (pl)
- main fan (pl)
- power switch (pl)
- humidity/temperature sensor (pl)
- mcu board (pl)
- image processor board (pl)
- controller shield box assembly (prt aio box assembly) (pl)
- memory card (pl)
- multi-protocol network card (pl)
- fax shield box assembly (pl)
- fax board (pl)
- scanner controller board (pl)
- speaker assembly (pl)
- automatic document feeder and scanner assembly
- main tray kit (pl)
- duplex unit (pl)
- optional 550-sheet feeder (pl)
- optional feeder assembly (pl)
- tray 3 rear cover (pl)
- tray 3 front left cover (pl)
- tray 3 opf left cover (pl)
- tray 3 front right cover (pl)
- tray 3 opf right cover (pl)
- tray 3 turn clutch (pl)
- tray 3 feed clutch (pl)
- tray 3 right guide (pl)
- tray 3 left tray guide (pl)
- tray 3 feeder unit (pl)
- tray 3 size switch (pl)
- parts list
- serial number format
- using the parts list
- print engine parts
- parts list 1.2 covers (2 of)
- parts list 2.1 tray 2 (1 of)
- parts list 2.2 tray 2 (2 of)
- parts list 3.1 paper feeder (1 of)
- parts list 3.2 paper feeder (2 of)
- parts list 4.1 transfer unit
- parts list 5.1 xerographics (1 of)
- parts list 5.2 xerographics (2 of)
- parts list 6.1 fuser & exit
- parts list 7.1 frame
- parts list 8.1 drive
- parts list 9.1 electrical (1 of)
- parts list 9.2 electrical (2 of)
- parts list 10.1 wiring harness (with scanner)
- parts list 11.1 scanner assembly
- parts list 12.1 duplex
- parts list 13.1 optional-550 sheet feeder - tray 3 (1 of)
- parts list 13.2 optional 550-sheet feeder - tray 3 (2 of)
- parts list 13.3 optional 550-sheet feeder - tray 3 (3 of)
- parts list 13.4 optional 550-sheet feeder - tray 3 (4 of)
- xerox supplies and accessories
- service kits
- plug/jack diagrams and designators
- duplex plug/jack designators
- plug/jack locators
- map 1 - electrical and drive
- map 2 - laser unit and feeder
- map 3 - image processor board and dispenser motors
- map 4 - lvps and mcu board
- map 5 - duplex unit
- map 6 - optional 550-sheet feeder
- notations used in the wiring diagrams
- print engine wiring diagrams
- general wiring diagram
- dc power supply
- tray 1 (mpt) and registration
- high voltage
- optional 550-sheet feeder wiring diagram
- duplex wiring diagram
- fax controller wiring diagram
- scanner wiring diagram
- automatic document feeder wiring diagram
- firmware update
- acronyms and abbreviations
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xxii Phaser 6180MFP Multifunction Printer Service ManualOptions Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-89550 Feeder Error (Optional 550-Sheet Feeder) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-89Motor Error (Optional 550-Sheet Feeder) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-91Duplexer Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-93Configuration, Memory, and Firmware Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-95Incorrect PagePack Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-95Flash Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-96Control Panel Language Set Unsupported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-97Engine Model Mismatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-98Out of Memory/Hard Drive Full . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-99PDL Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-100Format Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-101MPC Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-102Reseat MPC Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-104MPC Communication Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-106Protection Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-108Invalid ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-109Range Check Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-110Check Sum Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-111Header Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-112Invalid Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-113MPC Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-114Network Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-116MCU Firmware Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-117Download Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-118MCU Communication Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-119MCU NVRAM Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-120Fan Motor Error (Duplex Fan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-122Printer Too Hot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-124Main Motor Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-126Sub Motor Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-128Fan Motor Error (Main Fan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-130Laser Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-132Deve Motor Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-134Motor Error (Tray 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-136Door A Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-138ADC Sensor Error (Error Code 01) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-139ADC Sensor Error (Error Code 02) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-141Environmental (Humidity/Temperature) Sensor Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-144Font ROM Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-146Mac Address Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-147RAM Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-148RAM Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-149NVRAM Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-150Controller Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-151ASIC Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-152Parallel Port Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-153MACPHY Chip Test Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-154MACPHY Internal Loop Test Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-155MACPHY External Loop Test Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-156Controller Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-157Task Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-159E-Mail Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-161Email Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-161Email Login Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-163Invalid Email Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-165
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