3-136 Phaser 6180MFP Multifunction Printer Service ManualError Messages and CodesMotor Error (Tray 2)The Tray 2 Motor has failed. The following troubleshooting procedure appliesto this error.Applicable Chain Link■ Chain Link 077-343: Tray 2 Motor Error (IOT Motor Failure)Initial Actions■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Feeder Unit Kit, PL3.2.1■ Feed Drive Assembly, PL8.1.7■ MCU Board, PL9.2.13■ Right Side Harness, PL10.1.12■ “Map 1 - Electrical and Drive” onpage 10-10■ “Map 4 - LVPS and MCU Board” onpage 10-13■ “Tray 1 (MPT) and Registration” onpage 10-26Troubleshooting Procedure TableStep Actions and Questions Yes No1 1. Check the Rubber RegistrationRoller for rotation.2. Does the Roller rotate smoothly?Go to step 2. Replace theFeeder Unit(page 8-47).2 1. Check the wiring harnessconnectors P/J25 and P/J251between the MCU Board and theDrive Assembly.2. Are the connectors securelyconnected?Go to step 3. Reconnect theconnectors.Go to step 3.3 1. Perform Tray 2 Motor test(page 4-56): Service Mode >Printer Diag > Engine Diag > MotorTest > Tray 2 Motor. During the test,close the Front Cover.2. Does the Motor operate properly?Replace theMCU Board(page 8-88).Go to step 4.4 1. Check the Feed Drive Assembly forcorrect installation.2. Is the Feed Drive Assembly correctlyinstalled?Go to step 5. Reseat the FeedDrive Assembly(page 8-78).Go to step 5.
