8-60Troubleshooting8When You Cannot Obtain Appropriate Printout ResultsA portion of a page is not printed.Cause 1 The scale factor is incorrect.Remedy 1 Clear the [Manual Scaling] check box in the printer driver. If the check box iscleared, the scale factor will be set according to [Page Size] and [Output Size]automatically.In order to specify the setting for [Manual Scaling], display the [Page Setup]sheet.Remedy 2 Select the [Manual Scaling] check box in the printer driver, then specify anappropriate scale factor according to the paper size to be used.In order to specify the setting for [Manual Scaling], display the [Page Setup]sheet.Cause 2 The position of the paper is incorrect.Remedy Load the paper properly. (See "Loading Paper in the Paper Cassette," on p.4-19, "Loading Paper in the Multi-purpose Tray," on p. 4-36)Cause 3 A document with no margins was printed.Remedy 1 If you are using UFR II Printer Driver, data cannot be printed within a 5 mmmargin (10 mm for envelopes) on all sides of the paper. If you are using PCLPrinter Driver, data cannot be printed within a 4.23 mm margin (10 mm forenvelopes) on all sides of the paper. Secure a margin around the data.IMPORTANTYou may not obtain the optimum print quality when printing data with no marginusing the PCL printer driver. It is recommended to secure a margin of 5 mm ormore around the data.Remedy 2 If you select the [Print with Upper Left of Sheet as Starting Point] check box inthe [Finishing Details] dialog box in UFR II Printer Driver, the printer prints withits printable area expanded.IMPORTANTDepending on the print data to be printed, the edge of paper may be missing partlyduring printing or may blot during color printing.Toner does not fix well.Cause 1 Appropriate paper is not being used.Remedy Replace the paper with one that can be used with this printer. (See "PaperRequirements," on p. 4-2)
