8-58Troubleshooting8When You Cannot Obtain Appropriate Printout ResultsPrint Quality ProblemsNothing is printed on the paper, but the paper is filled with a certain color.Cause 1 The drum in any of the toner cartridges has deteriorated.Remedy Replace the toner cartridge with a new one. (See "Replacing Toner Cartridges,"on p. 7-2)Cause 2 A problem has occurred inside the printer.Remedy 1 If is displayed in the display, turn the power OFF, wait for 10seconds or longer, and then turn the power ON again. This may clear themessage.Remedy 2 If the message does not disappear even after applying the Remedy 1, contactyour local authorized Canon dealer for servicing.White streaks appear.Cause The drum in any of the toner cartridges has deteriorated.Remedy Replace the toner cartridge with a new one. (See "Replacing Toner Cartridges,"on p. 7-2)Printed pages have white specks.Cause 1 Appropriate paper is not being used.Remedy Replace the paper with one that can be used and print again. (See "PaperRequirements," on p. 4-2)Cause 2 Paper is damp since the paper has been stored in unsuitable condition.Remedy Replace the paper with new one and print again. (See "Paper Requirements,"on p. 4-2)Cause 3 The drum in any of the toner cartridges has deteriorated.Remedy Replace the toner cartridge with a new one. (See "Replacing Toner Cartridges,"on p. 7-2)Residual images appear on the non-printed areas.Cause 1 Printing paper is inappropriate.Remedy Change the paper and print again. (See "Paper Requirements," on p. 4-2)
