8-59Troubleshooting8When You Cannot Obtain Appropriate Printout ResultsCause 2 The drum in any of the toner cartridges has deteriorated.Remedy Replace the toner cartridge with a new one. (See "Replacing Toner Cartridges,"on p. 7-2)The overall print result is faint.Cause 1 The setting for the toner density is not appropriate.Remedy Adjust DENSITY:"color" (See p. 6-36) in the QUALITY MENU options in theSETUP menu.Cause 2 TONER SAVE in the QUALITY MENU options in the SETUP menu is set to ON.Remedy Set TONER SAVE (See p. 6-35) in the QUALITY MENU options in the SETUPmenu to OFF.The overall print result is dark.Cause 1 The setting for the toner density is not appropriate.Remedy Adjust DENSITY:"color" (See p. 6-36) in the QUALITY MENU options in theSETUP menu.Cause 2 The printer is exposed to direct sunlight or strong light.Remedy Move the printer to a place where it will not be exposed to direct sunlight orstrong light. Alternatively, move the strong light source away from the printer.The print is uneven.Cause 1 Paper is too moist or too dry.Remedy Replace the paper with appropriate one and print again. (See "PaperRequirements," on p. 4-2)Cause 2 The toner cartridge has run out of toner, has deteriorated, or is damaged.Remedy Replace the toner cartridge with a new one. (See "Replacing Toner Cartridges,"on p. 7-2)Front or back of the printed paper has smudge marks.Cause The fixing roller is dirty.Remedy Clean the fixing roller. (See "Cleaning the Fixing Roller," on p. 7-19)