8-54Troubleshooting8When You Cannot Obtain Appropriate Printout ResultsCause 3 The amount of the print jobs exceeded the amount of jobs you can save in thehard disk.Remedy 1 The printer is ready to print by pressing the (Online) key, ignoring the printdata. The data of 2GB or larger cannot be saved.Remedy 2 Delete any unnecessary jobs from among the jobs saved on the hard disk.Problems with the Printout ResultsUnreadable characters are printed.Cause 1 The data is printed from Windows without the supplied printer driver installed forWindows.Remedy Install the supplied printer driver for Windows, then print again. (See DriverGuide)Cause 2 The printer setting in the DOS application is not appropriate.Remedy Specify the printer setting in the DOS application to the one that is compatiblewith this printer. (See Driver Guide)A blank page cannot be printed.Cause PAPER SAVE is set to ON.Remedy When printing a blank page, set PAPER SAVE (See p. 6-56) and (See p. 6-61)to OFF.The last page cannot be printed.Cause The command that notifies of the end of the data is not sent from the computer(the (Job) indicator is on).Remedy Press the (Online) key to place the printer offline, then select FORM FEEDin the RESET menu (If you print using an application that does not have aprinting function, the last page in which data is less than one page remains inthe memory). (See "Canceling a Job," on p. 3-14)