139⿎ Connection with Laser Marker NAVI smartTroubles Causes MeasuresOnline connection fails(The laser marker is notindicated as an availablelaser marker)Laser marker has not been started. Refer to “Start-up” in Troubleshooting.PC and laser marker are notconnected. Connect them with a USB cable or a LAN cable.USB driver is not installed properly.Refer to the “Laser Marker NAVI smart OperationManual” to install the USB driver to all the lasermarkers to connect.Online connection isdisconnected.PC is in the sleep or hibernate state. To maintain the online connection, disable thesleep setting of the PC.The PC stayed no communicationstate with the laser marker for a certainperiod of time with the high load (highCPU usage).To maintain the online connection, terminate thehigh CPU usage application.Ethernet onlineconnection failsEthernet communication settings areincorrect.Establish the USB online connection and confirmthe Ethernet communication settings in thesystem settings. Then, restart the laser marker.Ethernet is not listed as an availablelaser marker search condition.In the laser marker selection screen, select the“Including Ethernet” checkbox and search forlaser markers.For LP-GS series:Bluetooth onlineconnection failsA laser marker of the model notcompatible with Bluetooth is used.Bluetooth function is available for the followinglaser markers.LP-GS051 / LP-GS051-E / LP-GS051-L /LP-GS051-LE / LP-GS052 / LP-GS052-EBluetooth communication setting isdisabled.Establish the USB online connection and enablethe Bluetooth communication in the systemsettings. Then, restart the laser marker.PC's Bluetooth module is apart fromthe head of the laser marker.Operate the product with the laser marker headwithin 5m from the PC.The ambient environment is not suitedfor Bluetooth communication.• Wireless LAN or other wirelessdevice is used around.• There is an obstacle between thelaser marker head and the PC.• The environment is subject toweaker radio wave signals.Establish Bluetooth communication in anenvironment suited for stable wireless connection.ME-LP-GS-SR-COMP-3
