234After-sales Service1. Warranty cardA warranty card is included in the operating instructions (paper)provided with this Switching Hub. Be sure to confirm that the date ofpurchase, shop (company) name, etc., have been entered in thewarranty card and then receive it from the shop. Keep it in a safe place.The warranty period is one year from the date of purchase.2. Repair requestIf a problem is not solved even after taking the steps shown in the"Troubleshooting" section in this manual, please use the Memo shownon the next page and make a repair request with the followinginformation to the shop where you purchased this Switching Hub. Product name Model No. Product serial No. (11 alphanumeric characters labeled on the product) Firmware version (The number after "Ver." labeled on the unit package) Problem status (Please give as concrete information as possible.) Within the warranty period:Repair service will be provided in accordance with the conditionsstipulated in the warranty card.Please bring your product and warranty card in the shop where youpurchased it. After the warranty period expires:If our check determines that your product is repairable, a chargeablerepair service is available upon your request.Please contact the shop where you purchased the product.3. Inquiries about after-sales service and the productContact the shop where you purchased the product or call/fax thefollowing number.
