6- 32 Unexpected Printing ResultsTOPChapter 3Printing by ObjectiveChapter 4MaintenanceChapter 5Using the Printerin a NetworkEnvironmentChapter 6TroubleshootingChapter 7Operating theFunction MenuIndexContentsChapter 2Using Various MediaChapter 1Basic UseAbnormal ContentBroken lines are visibleCause 1: Printhead is out of alignment.Solution 1: Use the printer operation panel to adjust theprinthead position. (→ P.4-41)Cause 2: If you change the type of Bk ink, the printheadposition may lose alignment.Solution 1: Perform printhead adjustment.Random, bizarre characters are printingCause 1: Data from the print job data stream has beenlost.Solution 1: Switch the printer and computer off, then switchthem on again and start the print job again.Cause 2: Another printer driver was selected for the printjob.Solution 1: Select the correct printer driver for the printerand try again. (→ P.1-31)Cause 3: Font selected for printing not supported.Solution 1: Make sure that the software application you areusing has the correct type of fonts and that theyhave been installed correctly. (→ SoftwareApplication Instructions)Length for the media feed method is not correctCause 1: Band Joint is selected.Solution 1: If you want to match size the media feeddirection correctly, select Print Length for theFeed Priority item, then enter the setting forthe Adjust Length. The amount of media feedcan be adjusted in 0.02% increments.Only monochrome is printingCause 1: The printer driver's Color Mode is set toMonochrome (Photo), Monochrome, orBlack Only.Solution 1: On the Main tab of the printer driver, selectColor for the Color Mode and try again.(→ Printer Driver Online Help)Cause 2: Color ink nozzles are jammed.Solution 1: Print a nozzle check pattern to confirm thecondition of the printhead. If a printhead nozzleis blocked, do the printhead cleaningprocedure. (→ P.4-37, P.4-39)
