6- 23 When You Cannot PrintTOPChapter 3Printing by ObjectiveChapter 4MaintenanceChapter 5Using the Printerin a NetworkEnvironmentChapter 6TroubleshootingChapter 7Operating theFunction MenuIndexContentsChapter 2Using Various MediaChapter 1Basic UseBlank media is ejected from the printer.Cause 1: A blank page is ejected from the previous printjob.Solution 1: The print job starts after the blank page isejected.Cause 2: The leading edge of the roll media is cut to aneven length.Solution 1: When the roll media was loaded, a plain cutsheet was ejected as part of the normalprocedure to align the roll media correctly. Theprinter returns to standby as soon as thepreparation is completed.Cause 3: Printhead nozzles are jammed.Solution 1: Print a nozzle check pattern to confirm thecondition of the printhead. If a nozzle isblocked, do the printhead cleaning procedure.(→ P.4-39)Cause 4: No ink.Solution 1: Check the ink tanks and replace any empty inktanks.(→ P.4-2)Cause 5: The printer is broken.Solution 1: Contact your Canon customer service center.Cannot Print on a NetworkCannot print for a TCP/IP network.Cause 1: The printer LAN port and cable are notconnected correctly.Solution 1: Confirm that the connection of the cable thatconnects the printer to the network is secure,then press the Power button to cycle the printeroff and on again. (→ P.5-5)Cause 2: The printer cannot recognize automatically theLAN communication method.Solution 1: Use the printer operation panel to selectInterface Setup → Ethernet Driver then seteach item for the communication method that isbeing used on the LAN. (→ P.5-5)Cause 3: The TCP/IP network is not set correctly.Solution 1: Confirm that the IP Address is set correctly.(→ P.5-7)
