7. After-sales Service1951. Warranty cardA warranty card is included in the operating instructions (paper) provided withthis Switching Hub. Be sure to confirm that the date of purchase, dealer (com-pany) name, etc., have been entered in the warranty card and then receive itfrom the shop. Read it carefully, and then keep it in a safe place. The warrantyperiod is one year from the date of purchase.2. Repair requestIf a problem is not solved even after taking the steps shown in the "Trouble-shooting" section in this manual, please use the Memo shown on the next pageand make a repair request with the following information to your dealer.◆ Product name ◆ Model number◆ Product serial number (an 11-digit number attached on the back of themain unit.)◆ Firmware version (The number after "Ver." labeled on the unit package)◆ Problem status (Please give as concrete information as possible.)● Within the warranty period:Repair service will be provided in accordance with the conditions stipulatedin the warranty card.Please bring your product and warranty card in your dealer.● After the warranty period expires:If our check determines that your product is repairable, a chargeable repairservice is available upon your request.Please contact your dealer.
