168Advanced GuideBasic Guide1 Camera Basics2 Auto Mode /Hybrid Auto Mode3 Other Shooting ModesTv, Av, and M Mode6 Playback Mode7 Wi-Fi Functions8 Set-Up Menu9 Accessories10 AppendixIndex4 P Mode5 Tv, Av, M, and C ModesBefore UseTroubleshootingIf you think there is a problem with the camera, first check the following.If the items below do not solve your problem, contact a Canon CustomerSupport Help Desk.PowerNothing happens when the power button is pressed.● Confirm that the battery pack is charged (= 16).● Confirm that the battery pack is inserted facing the correct way (= 17).● Confirm that the memory card/battery cover is fully closed (= 17).● Dirty battery terminals reduce battery performance. Try cleaning the terminalswith a cotton swab and reinserting the battery pack a few times.The battery pack runs out of power quickly.● Battery performance decreases at low temperatures. Try warming the batterypack a little by putting it in your pocket, for example, ensuring that the terminalsdo not touch any metal objects.● Dirty battery terminals reduce battery performance. Try cleaning the terminalswith a cotton swab and reinserting the battery pack a few times.● If these measures do not help and the battery pack still runs out of power soonafter charging, it has reached the end of its life. Purchase a new battery pack.The battery pack is swollen.● Battery swelling is normal and does not pose any safety concerns. However, ifbattery swelling prevents the battery pack from fitting in the camera, contact aCanon Customer Support Help Desk.A sound is heard when turning the camera on or off with an EF-M lensattached.● When you turn off the camera, the lens aperture makes a small sound as it stopsdown to prevent light from entering the camera. This is to protect the camera’sinternal components.10AppendixHelpful information when using the camera
