14. The copy has fixing faults.COPYRIGHT © 1997 CANON INC. CANON NP6045 REV. 1 MAR. 1997 PRINTED IN JAPAN (IMPRIME AU JAPON)CHAPTER 10 TROUBLESHOOTING10-70CauseUpper roller,Lower rollerHeater(H1, H2)Lower rollerpressureCopy paperUpper fixingrollerChecksIs the problem vertical?Does the heater (H1, H2) turn ONas soon as the power is turnedon?Is the lower roller pressure (nip)within standards?Is the paper of a typerecommended by Canon?Step1234YES/NOYESNONONOYESActionCheck the upper andlower rollers forscratches.See "The fixing heaterfails to operate."Adjust the lower rollerpressure.Try recommendedpaper; if the results aregood, advise the user touse recommendedpaper.Check the upper rollerfor peeling.Fixing assembly