15 Problem Solving382Fault CodesWhen a fault occurs, the touch screen displays a message on how to clear the fault.Some faults indicate customer maintenance, while others require the attention of theSystem Administrator. The following table represents some of the fault codes and theircorresponding corrective actions. These may appear in the Print Queue or Faults Listavailable in the Machine Status mode.Code Description and Remedy002-500 An error occurred during the scan processing. Try scanning again, or check therestrictions on Xerox Standard Accounting. Contact the Xerox Welcome Centerif the problem persists.002-770 The job template could not be processed due to insufficient hard disk space.Delete unnecessary data from the hard disk.003-750 No document was saved for the double-sided Booklet Creation feature. Checkthe setting of the double-sided Booklet Creation feature.003-751 The specified document area is too small. Select a higher resolution or a largerscan area.003-752 The selected resolution was too high for scanning mixed size documents usingthe document feeder. Specify less than 600 dpi for the resolution setting andscan again.003-753 The selected resolution was too high for scanning mixed size documents usingthe document feeder. Specify 200 dpi for the resolution setting and scan again.003-754003-755An error occurred in the document scanner. Reset the document, and scanagain.003-756 The document pages are blank. Correctly load the document.003-757 The scan job could not be processed with the specified resolution due toinsufficient memory. Specify less than 400 dpi for the resolution setting.003-760 Incompatible scan options are selected. Check the selected options.003-761 The paper size in the tray selected by auto tray switching, differs from the papersize in the tray selected at the tray selection. Either change the paper size forthe tray, or change the paper type priority setting.003-764 The machine cannot perform [Form Overlay] since the scanned documentcontains one page only. Make sure that the document contains at least twopages: a page with a form image (which must be the first page of the document)and a page that the form image will overlay.003-780 Compression of scanned data was unsuccessful. Lower the resolution orreduction/enlargement ratio to reduce the data size, or divide the document insmaller segments.003-795 The reduction/enlargement ratio exceeds the setting range when the scanneddocument is enlarged/reduced to the specified paper size. Directly enter thereduction/enlargement ratio, or change the paper size.003-981 Stapling mixed size documents is available only for documents with the samewidth. Cancel the staple feature or set the documents with the same width.
