02/20002-17DocuPrint N2125 RAP 8Status Indicator Repair Analysis ProceduresInitial IssueRAP 8 Paper Jam / Misfeed (E2)Paper arrives early or late to the Registration Sensor or is on the sensor at power up.ProcedureCheck the paper in all trays. Check for curled, damaged, or damp paper and for paper that isout of specification. The paper is in good condition and meets specification.Y NReplace with fresh dry paper that is within specifications.Check all paper paths for contamination, paper, or other obstructions. All paper paths areclean and free of obstructions.Y NRemove contamination or obstructions.Enter Diagnostics and select Test Print. Run five prints from every paper tray. The problemappears when printing from Tray 2 or 3.Y NRemove Tray 1 from the printer. Check the Nudger Roll, Feed Roll, and Retard Roll forcontamination and wear. All rolls are clean and in good condition.Y NClean or replace the Nudger, Feed or Retard Roll as necessary (REP 3.8/REP 2.1).Reinsert Tray 1 into the printer. From the rear of the printer, watch the Tray 1 BottomPlate. The Bottom Plate is raised fully and evenly.Y NGo to RAP 37.From the rear of the printer, watch the paper feed as you run a test print from tray 1. TheNudger Roll and Feed Roll rotate.Y NGo to RAP 40.Paper is fed from the tray to the Turn Roll Assembly.Y NReplace the Nudger and Feed Rolls (REP 3.8).The Turn Roll Assembly moves the paper to the Registration Sensor.Y NGo to RAP 39.Go to RAP 32.Remove Tray 1. Check the paper chute at the front of the tray (the chute guides paper from Tray2 to the Tray 1 turn rolls). Check for contamination, paper, or other obstructions. The chute isclean and free of obstructions.Y NRemove obstructions and clean chute. Replace paper tray if necessary (PL 2.1).The jams occur when feeding from tray 3.Y NRemove tray 2 and place the tray in feeder 1. Place tray 1 in feeder 2. Enter diagnosticsand select Test Print. Run 20 to 25 test prints from tray 2. All prints completed sucess-fully.Y NRemove the tray currently in feeder 2. Check the Nudger and Feed Rolls in feeder 2for contamination and wear. The Feed Rolls are clean and in good condition.Y NReplace the Feed Rolls (REP 11.11).Check the Tray 2 Turn Roll Assembly. Check for obstructions, contamination, orwear. The Turn Rolls are clean and in good condition.Y NRemove the obstruction, clean, or replace the Turn Roll Assembly (REP 11.8).Replace the Feeder PWB (REP 11.9). If the problem persists, replace the Size PWB(REP 11.19) then the Print Engine Controller (REP 9.3).The paper tray currently in feeder 1 appears to be defective. Perform RAP 37 to check thetray motor. If RAP 37 checks out correctly, check the paper tray for contamination,obstructions, broken or deformed parts. Replace the paper tray if necessary (PL 2.1).Remove Tray 1 and Tray 2. Check the paper chute at the front of both trays (the chute guidespaper from Tray 3 to the Tray 2 turn rolls and from Tray 2 to the Tray 1 turn rolls). Check for con-tamination, paper, or other obstructions. The chute is clean and free of obstructions.Y NRemove obstructions and clean chute. Replace paper tray if necessary (PL 2.1).Replace Tray 2. Remove tray 3 and place the tray in feeder 1. Place tray 1 in feeder 3. Enterdiagnostics and select Test Print. Run 20 to 25 test prints from tray 3. All prints completedsuccessfully.Y NRemove the tray currently in feeder 3. Check the Nudger and Feed Rolls in feeder 3 forcontamination and wear. The Feed Rolls are clean and in good condition.Y NReplace the Feed Rolls (REP 11.11).Check the Tray 3 Turn Roll Assembly. Check for obstructions, contamination, or wear.The Turn Rolls are clean and in good condition.Y NRemove the obstruction, clean, or replace the Turn Roll Assembly (REP 11.8).Replace the Feeder PWB (REP 11.9). If the problem persists, replace the Size PWB(REP 11.19) then the Print Engine Controller (REP 9.3).The paper tray currently in feeder 1 appears to be defective. Perform RAP 37 to check the traymotor. If RAP 37 checks out correctly, check the paper tray for contamination, obstructions,broken or deformed parts. Replace the paper tray if necessary (PL 2.1).
