02/20002-5DocuPrint N2125 Error Code TablesStatus Indicator Repair Analysis ProceduresInitial IssueError Code TablesTable 1 Error Code TableGeneral Info Control Panel Message Fault History Entry Diagnostic Message Error Description ActionTray 1 FailurePower Off/OnC3-1E Tray 1 is not detected, motor failure,Stack Height Sensor Failure.Inspect and repair Tray 1Go to RAP 4.Tray 2 FailurePower Off/OnC3-2E Tray 2 is not detected, motor failure,Stack Height Sensor Failure.Inspect and repair Tray 2Go to RAP 4.Tray 3 FailurePower Off/OnC3-3E Tray 3 is not detected, motor failure,Stack Height Sensor Failure.Inspect and repair Tray 3Go to RAP 4.Load Envelope No Fault Entry C5: EBF Add Paper Envelope is out of paper Load Paper into EnvelopeGo to RAP 65.Load MBF No Fault Entry C5:MBF Add Paper MBF is out of paper. Load paper into MBFGo to RAP 50.Remove Output from Off-set BinNo Fault Entry C5:OCT Tray Full 5 prints are delivered to the top trayafter the OCT Full Stack Sensor isactuated.Empty OCT TrayGo to RAP 59.Remove Output from Std.BinNo Fault Entry C5: Top Tray Full Top Tray is declared full when 5 printsare delivered to the top tray after theFull Stack Sensor is actuated.Empty Top TrayGo to RAP 6.Tray 1 Empty No Fault Entry C5:Tray 1 Add Pap Tray 1 is out of paper Load paper into Tray 1Go to Rap 5.Tray 2 Empty No Fault Entry C5:Tray 2 Add Pap Tray 2 is out of paper Load paper into Tray 2Go to Rap 5.Tray 3 Empty No Fault Entry C5:Tray 3 Add Pap Tray 3 is out of paper Load paper into Tray 3Go to Rap 5.Disk ErrorFormat DiskD-1 N/A Hard Drive error was detected. Power Off/OnFormat Hard DriveReplace Hard Drive (PL 10.1)Replace System ControllerPWB (REP 9.2).Format FailedDisk LockedD-2 N/A Cannot format disk, disk locked viaPJL or SNMP Command.Customer Unlock DiskReplace Hard Disk (PL 10.1).Format FailedDisk LockedD-3 N/A Cannot put disk in factory defaultattempt to initialize disk after it islocked.Customer Unlock DiskReplace Hard Disk (PL 10.1).Tray 1 Feed Jam Tray 1 Jam -Open Tray 1E2-01 E2-0: Feed Jam Paper arrives at Registration Sensortoo early.Open Tray 1Open Front CoverClear Paper PathGo to RAP 8.Tray 2 Feed Jam Tray 2 Jam -Open Tray 2E2-02 E2-0: Feed Jam Paper arrives at Registration Sensortoo early.Open Tray 2Open Front CoverClear Paper PathGo to RAP 8.
