02/20006-17DocuPrint N2125 GP 2.5General Procedures / InformationInitial IssueGP 2.5 Test PrintThe IOT pattern is stored in the Print Engine Controller PWB. The pattern will be used by ser-vice personnel to identify, repair, and validate the operability of printer xerographics and paperhandling from all paper sources, options, and output sources. Test Print diagnostics will allowfor the following routines:• Print the Test Print• Input Tray selection (all supported paper sizes)• Output Tray selection• Duplex selection• Display error message/code when failure occurs (Table 2).Table 1 summarizes the operation of the Control Panel keys in Test Print mode.Procedure:1. Power down printer.2. Simultaneously hold keys 2 and 6 down.3. Power up printer, wait for message "IOT?" to appear on the LCD.4. Release both keys, then press key 4 to enter the IOT Diagnostics menu (message "Enter-ing IOT Diagnostics Mode" appears. If key 4 is not pressed within 5 seconds of the "IOT?"message, printer will go to the normal boot process.5. Press key 1 or 5 to scroll through the Main Menu. "Component Test" and "NVM Config"and "Test Print" are the choices available.6. With Test Print displayed, press key 2 or 6 to scroll through the items menu.7. Press key 3 or 7 to view the options selected under the item.Test Print items menu offers the following selections:• Input Tray (Tray 1, Tray 2, Tray 3, MBF, EBF)• Output Tray (Standard, OCT)• Duplex (Off, On)• Print Pattern8. Press key 2 or 6 to scroll through the items menu. When the LCD display "Input Tray,"press key 3 or 7 to view the selected option. Press key 3 or 7 to cycle through all availableinput trays. Press key 4 to select it. Selected tray has an * next to it.9. Repeat step 8 for output tray selection and duplex or simplex selection.10. When ready to print, press key 2 or 6 until "Print Pattern" is displayed. Then press key 4 tostart printing.11. During printing, press key 0 for 1 second to stop printing. Wait for message "Ready" toappear on the LCD. Press key 4 to resume printing, or key 0 to get back to the itemsmenu.12. Press key 1 or 5 to get back to the Main Menu (selection of Component Test or NVM Con-fig or Test Print).Error and Jam RecoveryDuring Test Print, if printer encounters problem. . .1. It will halt printing and displays the problem found on the LCD panel (Table 2). LED 3 willstart blinking. Follow the instruction display on LCD panel to troubleshoot the problem.Press key 0 after fixing problem. LED 3 will stop blinking once the error is cleared.2. Printing will resume itself after problem has been fixed or printer will go back to step 1.Table 1 Test Print Key TableKey Numbers ActionsItem Up / Item Down 2 or 6 Scrolls through Print Menu containing: PrintPattern, Input Tray, Output Tray, and DuplexValue Up / Value Down 3 or 7 Scrolls all available selections of the ItemMenu selection.* = selected itemEnter 4 Executes the Test Print up to 999 prints.Enters selections of Input Tray, Output Trayand Duplex selections.On Line 0 Stop printing and clears error code.• Press and hold the "0" key for 1 second• Used to stop printing in the Test Printmode• If an error code appears, pressing "0"clears the error code. Pressing "0" a sec-ond time returns to Print PatternTable 2 IOT Fault TableCondition / Message UI Error Code ActionPaper Size Error-all inputs C5 Put correct size paper inTray(s)Early feed jam E2-0 Open covers clear paper pathMisfeed jam E2-1 Open covers clear paper pathReg jam E3-1, E3-2 Open covers clear paper pathDuplex jam E7-0, E7-1, E7-2, E7-3 (re-feed)Open covers clear paper pathOCT jam E6-1, E6-2 Open covers clear paper pathExit jam E4-0, E4-2, E4-3 Open covers clear paper pathEP Cart out J3 Check Toner Cartridge; it mayneed to be installed properlyLow Toner J5 Replace EP CartridgeOutput tray full C5 Empty face down binOptional output tray full (OCT) C5 Empty OCT binAdd Paper to MBF C5 MBF is out of paper, addpaperAdd Paper to tray 1 C5 Main Tray is out of paper, addpaperAdd Paper to tray 2 C5 Aux Tray 1 is out of paper, addpaperAdd Paper to tray 3 C5 Aux Tray 2 is out of paper, addpaperAdd Paper EBF Tray C5 Add envelopes to EnvelopeFeederTop cover, Rear cover, open,Face-up openE5 Close Top cover, Close RearCover, face-up
