02/20002-15DocuPrint N2125 RAP 5Status Indicator Repair Analysis ProceduresInitial IssueRAP 5 Tray # Empty (C5)ProcedureThe problem appears when using Tray 2 or Tray 3.Y NCheck the paper level in Tray 1. There is paper in Tray 1.Y NLoad paper into Tray 1.Enter diagnostics and select Test Print. Run a test print from the Tray 1. The C5 errorcode reappears.Y NReturn to Initial Actions and restart.Remove Tray 1 from the printer. Remove all paper from the tray. Reinsert Tray 1 into theprinter. From the rear of the printer, watch the Tray 1 bottom plate. The Bottom Plate israised fully and evenly.Y NGo to RAP 37.Remove Tray 1. Manually actuate the Tray 1 No Paper sensor. The No Paper Actuatormoves smoothly.Y NReplace the Tray 1 No Paper Actuator (REP 3.3).Enter diagnostics and select Component Test. Scroll to Sensor Input test and press Enter.Manually actuate the Tray 1 No Paper Sensor. The number on the LCD incrementseach time you press and release the actuator.Y NGo to RAP 34.Replace the Print Engine Controller PWB (REP 9.3).Check the paper level in Tray 2/3. There is paper in the Tray.Y NLoad paper into Tray 2/3.Enter diagnostics and select Test Print. Run a test print from Tray 2/3. The C5 error codereappears.Y NReturn to Initial Actions and restart.Remove Tray 2/3 from the printer. Remove all paper from the tray. Reinsert the Tray into theprinter. From the rear of the printer, watch the tray bottom plate. The Bottom Plate is raisedfully and evenly.Y NGo to RAP 37.Remove Tray 2/3. Manually actuate the No Paper Sensor. The No Paper Actuator movessmoothly.Y NReplace the Tray 2/3 No Paper Actuator (REP 11.7).Enter diagnostics and select Component Test. Scroll to Sensor Input test and press Enter.Manually actuate the Tray 2/3 No Paper Sensor. The number on the LCD increments eachtime you press and release one of the actuators.Y NReplace in order; the Feeder PWB (REP 11.9) then the Size PWB (REP 11.19) for theproblem feeder assembly.Replace the Print Engine Controller PWB (REP 9.3).AA
