Paper problemsCause: Damaged PaperRemedy: Open the front door and check that there are no obstacles in the paper path.Go to the Jam Clearance topic for information on clearing the paper paths.Cause: Paper is ripped, creased or wrinkled. The edges or corners curl.Remedy: Perform the following:Remedy: Load a new ream of paper into the selected paper tray.• Ensure that the paper loaded is within machine specifications. Go to the Paper andMedia section for information on paper specifications and storage.Light, Faint or Faded outputCause: Copy settings may need adjusting.Remedy: Check that the Lighten/Darken scroll on the General Settings tab is set to adarker setting.Output is too light or washed out, solid areas not black or inconsistent shading.Cause: A toner/dry ink cartridge may need replacing.Remedy: If there is a message about low toner on the screen, replace the specifiedtoner cartridge.Double Image or Show ThroughCause: Paper issues or copy selections need adjusting.Remedy: If your original or output is 2 sided, check that the paper is not too thin.Check that the Lighten/Darken scroll on the General Settings tab is set to a darkersetting.The output image repeats, has a ghosting effect or shadows with a replica of the image.Cause: Document Feeder may not be closed completely or the image quality on theoriginal documents may have a bleed-through affect.Remedy:Perform the following:Place a sheet of blank paper on top of the original.• Open and fully close the Document Feeder.• If your original is too thin place it face down and to the rear left of the documentglass.Skewed or CrookedCause: Paper guides are adjusted properly against the paper in the tray.Remedy: Ensure that the paper tray guides are against the edges of the loaded paper.10-35Xerox® Color C75 PressUser GuideProblem solving
