When Problems Occur 8-5Troubleshooting8The machine will not receive to a memory box.Q. : Did the other party send to a stored memory box?A. : Check the set subaddress and RX password, and contact the sending party.(See ‘Communications Using the Subaddress (Subaddress),’ on p. 2-34.)Other ProblemsTransmissions are slow.Q. : Did you send documents with Image Quality set to Photo?A. : When sending documents containing only text, set Image Quality to “Text.” (See‘Setting the Resolution, Density, and Image Quality to Match the Original,’ on p.2-9.)Q. : Is the “ECM TX” or “ECM RX” Fax Function setting active?A. : Check the “ECM TX” and “ECM RX” settings. (See ‘Specifying Whether or Not toUse ECM Transmission,’ on p. 5-29, and ‘Specifying Whether or Not to Use ECMfor Received Documents,’ on p. 5-35.)Documents cannot be sent overseas (error code #018).Q. : Is a pause inserted in the telephone number?A. : Insert a pause after the access number of the telephone company that you wantto use to perform international communication, or after the fax telephonenumber of the other party, then dial the number again. (See ‘Various DialingMethods,’ on p. 2-19.)Change the Long Distance setting on the Option screen if you are sendingdocuments using the destination list in the One-touch Speed Dialing mode.(See ‘Detailed Settings When Storing Destinations in One-touch Speed Dialing,’on p. 5-18.)
