When Problems Occur 8-3Troubleshooting8Q. : Has trouble occurred in the remote machine?A. : Check to ensure that the remote machine can receive documents. If it cannot,check to see if it is switched OFF, is out of recording paper, or has insufficientavailable memory.Memory immediately becomes full.Q. : Did you send documents with Image Quality set to Photo?A. : When sending a large quantity of originals, such as photographs, use the DirectTransmission mode. (See ‘Sending an Original While It Is Being Scanned (DirectSending),’ on p. 2-15.)Q. : Are there unwanted documents stored in memory?A. : Check the TX Document and RX Document memory, and erase unwanteddocuments or error documents from memory. (See ‘Erasing ReceivedDocuments from Memory,’ on p. 4-9.)There are vertical lines in the documents printed by the remote machine.Q. : Is the platen glass clean?A. : Use your machine to make a copy of the document, and check for streaks. Ifstreaks appear, clean the platen glass. (See the Reference Guide.)The density of the documents received in the remote machine is too light.Q. : Did you send documents with Density set to “Light,” and Image Quality set to“Photo”?A. : Set Density to “Dark” and Image Quality to “Text” before sending the document.(See ‘Setting the Resolution, Density, and Image Quality to Match the Original,’on p. 2-9.)The machine will not transmit using a subaddress.Q. : Are the subaddress and the password of the remote machine specified correctly ?A. : Check to see if the remote machine has a subaddress function.Check with the remote party to see if the specified subaddress and the RXpassword at both this machine and the remote machine are the same.Q. : Has trouble occurred at the remote machine (fax)?A. : Check to ensure that the other party's machine can receive documents. If itcannot, check to see if there is insufficient available memory.
