02/20003-15DocuPrint N2025/N2825 IQ RAP 5, IQ RAP 6Image Quality Repair Analysis ProceduresInitial IssueInspect the BTR Assembly for contamination and wear. The BTR is free of contaminationand wear.Y NReplace the BTR Assembly (REP 7.7).WARNINGIf the printer has been switched on, the Fuser will be hot.Open the Exit Assembly and remove the Fuser Assembly. Turn the Fuser Assembly upsidedown. Rotate the fuser idler gear manually and inspect the Heat Roll. Turn the Fuser Assemblyright side up. Open the fuser jam access cover. Rotate the fuser idler gear manually andinspect the Pressure Roll. The Heat Roll and the Pressure Roll are free of scratches andcontamination.Y NReplace the Fuser Assembly (REP 5.1).Replace in order until the problem is solved: BTR Assembly (REP 7.7), Laser Assembly (REP7.1), Fuser Assembly (REP 5.1), Print Engine Controller PWB (REP 8.5).IQ RAP 6 Spot DeletionsSolid areas are marked with irregular white areas.Figure 1 Spot DeletionsInitial Actions• Check that the paper supply is dry and fresh.• Inspect the printer paper path for items such as staples, paper clips and paper scraps.• Check installation of the Print Cartridge.• Check that the Print Cartridge ground contact points are clean.ProcedureLoad fresh, dry paper. Run a test print. The problem is still present.Y NProblem solved.Install a new Print Cartridge. Run a test print. The problem is still present.Y NProblem solved.Inspect the toner image on the drum immediately after the transfer area (BTR). The tonerimage on the drum transferred to the paper.Y NReplace the BTR Assembly (REP 7.7).WARNINGIf the printer has been switched on, the Fuser will be hot.Open the Exit Assembly and remove the Fuser Assembly. Turn the Fuser Assembly upsidedown. Rotate the fuser idler gear manually and inspect the Heat Roll. Turn the Fuser Assemblyright side up. Open the fuser jam access cover. Rotate the fuser idler gear manually andinspect the Pressure Roll. The Heat Roll and the Pressure Roll are free of scratches andcontamination.A
